Premium Club Team Member

Delaware North at TD Garden; Boston (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at TD Garden in Boston, MA is seeking friendly Premium Club Team Members for part-time front-of-house roles. You will rotate across bussing, serving, and bartending in premium clubs, suites, and restaurant venues, delivering exceptional guest service in a fast-paced setting.

The position offers weekly pay, training and development opportunities, employee discounts, and flexible schedules to accommodate events and holidays.

Qualifications

• 1 year front of house restaurant experience, specifically bussing, serving, bartending in a high volume or fine dining setting.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.

Responsibilities

• Check-in with management for daily assignments and attend pre-shift briefing.
• Attend pre-shift briefings, taking note of relevant service, food and beverage, and guest information.
• Deliver exceptional guest service by greeting guests, answering questions, making recommendations, and ensuring an outstanding dining experience.
• Take food and beverage orders accurately and serve food and beverages in accordance with premium service standards.
• Prepare and serve alcoholic and non-alcoholic beverages in compliance with company policies and responsible alcohol service guidelines.
• Maintain cleanliness and sanitation of dining areas, bars, service stations, equipment, utensils, tables, chairs, floors.
• Remove used dishes, silverware, glassware, and linens from guest tables and return items to the designated dishwashing and sorting areas.
• Reset tables, bars, and service stations according to venue standards and management direction.

Skills

Front of house

Bussing

Serving

Bartending

Job description

The opportunity

Delaware North Sportservice is hiring part-time Premium Club Team Members, TD Garden to join our team at TD Garden in Boston, Massachusetts. As a Premium Club Team Member, you will rotate between a variety of front-of-house roles based on operational needs and experience, including bussing, serving, and bartending across premium clubs, suites, and restaurant venues. This role requires a commitment to delivering exceptional guest service and maintaining high hospitality standards in a fast-paced environment

Pay

$15.20 – $15.20 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Check-in with management for daily assignments and attend pre-shift briefing.
• Attend pre-shift briefings, taking note of relevant service, food and beverage, and guest information.
• Deliver exceptional guest service by greeting guests, answering questions, making recommendations, and ensuring an outstanding dining experience.
• Take food and beverage orders accurately and serve food and beverages in accordance with premium service standards.
• Prepare and serve alcoholic and non-alcoholic beverages in compliance with company policies and responsible alcohol service guidelines.
• Maintain cleanliness and sanitation of dining areas, bars, service stations, equipment, utensils, tables, chairs, floors.
• Remove used dishes, silverware, glassware, and linens from guest tables and return items to the designated dishwashing and sorting areas.
• Reset tables, bars, and service stations according to venue standards and management direction.
  Assist with food and beverage running, guest requests, and other service-related duties to support efficient operations.
• Remove and empty trash as needed. Assist in counting and maintaining inventory of china, glassware, silverware, barware, and linens.

More about you

• 1 year front of house restaurant experience, specifically bussing, serving, bartending in a high volume or fine dining setting.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.

Physical requirements

• Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up.
• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs.
• Ability to maneuver between tables and around corners.

Source: Hospitality Online