Premium Chocolate Shop Advisor — In-Store Expert

Lindt & Sprüngli USA; Hanover (MD); On-site; USD 20,664 - 22,041; Part time

Job summary

Lindt & Sprüngli USA is seeking a Chocolate Advisor to create a premium in-store experience for customers across Lindt Chocolate Shops in the U.S. The role emphasizes delivering exceptional service, meeting sales targets, and maintaining presentation and brand standards.

Candidates should have prior retail experience, physical ability to lift up to 50 pounds, and be available to work nights, weekends, and holidays. Starting pay ranges and benefits are outlined in the Total Rewards section.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.

Responsibilities

• Demonstrate commitment to the store's sales mission and meet sales goals.
• Model Lindt standards in dress, upselling and focus on sales.
• Promote current marketing programs and utilize resources to optimize selling activity.
• Monitor and elevate customer or product issues to management.
• Handle cash management, shelf replenishment, store cleanliness and QA policies.

Skills

Customer interaction

Math skills

Direction & execution

Education

High School Graduate

Job description

Lindt & Sprüngli USA is seeking a Chocolate Advisor to create a premium in-store experience for customers across Lindt Chocolate Shops in the U.S. The role emphasizes delivering exceptional service, meeting sales targets, and maintaining presentation and brand standards.

Candidates should have prior retail experience, physical ability to lift up to 50 pounds, and be available to work nights, weekends, and holidays. Starting pay ranges and benefits are outlined in the Total Rewards section.