Premium Chocolate Retail & Guest Service Associate

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Tips

Employee Discount 50%

Free Sundae or shake on every shift

Holiday Pay 1.5x

Job summary

Ghirardelli Chocolate Company in San Francisco is hiring Retail Hourly Associates. You will merchandise, stock, and deliver premium chocolate experiences to guests.

The role requires high energy, reliability, and strong guest service skills, with shifts including nights and weekends. Starting pay is $19.61 per hour plus tips, plus holiday pay, employee discounts, free sundae or shake on shifts, and a quarterly bonus potential.

Qualifications

• Must be 18 years old.
• High school diploma preferred.
• San Francisco Fair Chance Ordinance applies; qualified applicants with arrest/conviction records will be considered.

Responsibilities

• Provide exceptional guest service.
• Handle cash and credit card transactions.
• Assemble proprietary retail items per guidelines.
• Maintain stock and ensure accurate pricing on the sales floor.
• Keep the sales floor clean, organized, and well displayed.
• Gift-wrap items as needed and assist customers.
• Follow food safety guidelines in fountain area and prep spaces.

Skills

Basic math

Strong communication

Supervision not required

Teamwork

Time management

Guest service

Dishwashing machine operation

Education

High school diploma preferred

Must be 18 years old

Job description

Ghirardelli Chocolate Company in San Francisco is hiring Retail Hourly Associates. You will merchandise, stock, and deliver premium chocolate experiences to guests.

The role requires high energy, reliability, and strong guest service skills, with shifts including nights and weekends. Starting pay is $19.61 per hour plus tips, plus holiday pay, employee discounts, free sundae or shake on shifts, and a quarterly bonus potential.