Premium Catering Operations Manager

Levy Restaurants; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Job summary

Levy Restaurants is seeking a Premium Manager to oversee in-house catering facilities and manage daily catering operations. You will coordinate with catering sales and culinary teams, ensure equipment maintenance, and drive inventory controls for multiple events.

The role requires 2+ years in food & beverage operations, a hospitality-focused degree if possible, and strong client communication. You will lead a team to deliver exceptional guest experiences and uphold Levy’s service standards.

Qualifications

• 2+ years of experience in a food and beverage operational position.
• Bachelor’s degree in hospitality management is preferred.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Ensures all catering services exceed guest expectations.
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability.
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services.
• Develops location-specific food and wine knowledge.
• Initiates contact with clients to secure their food and beverage selections in advance of event date.
• Holds team accountable to steps of service to deliver great guest service.
• Ensures team members are consistently delivering heartfelt hospitality to every guest, every time.
• Ensures show quality standards are maintained at all times.
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members.
• Regularly obtains feedback from clients and guests to improve operations.

Skills

Interpersonal skills

Stakeholder management

Hospitality passion

Communication

Education

Bachelor's degree in hospitality management

Tools

Computer literacy

Job description

Levy Restaurants is seeking a Premium Manager to oversee in-house catering facilities and manage daily catering operations. You will coordinate with catering sales and culinary teams, ensure equipment maintenance, and drive inventory controls for multiple events.

The role requires 2+ years in food & beverage operations, a hospitality-focused degree if possible, and strong client communication. You will lead a team to deliver exceptional guest experiences and uphold Levy’s service standards.