Premium Billing Specialist – Onsite Payments & Inquiries

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Americo Financial Life and Annuity in Kansas City, MO is seeking an entry-level Premium Billing Specialist to join our expanding team. This role handles processing incoming payments and answering inquiries from policyholders, with hours 8:00–5:00, onsite at our downtown Kansas City office.

Key responsibilities include administering on-demand premium drafting, applying premiums for life and annuity products, and basic accounting tasks.

Qualifications

• Entry-level opportunity suitable for candidates with four-year college education or equivalent work experience.
• Familiarity with accounting principles and basic processes.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate and administer on-demand premium drafting via telephony software for policyholders following department guidelines while adhering to compliance regulations
• Apply incoming premiums for life and annuity products in accordance with departmental policies and procedures
• Refund overpaid premiums and perform basic accounting transactions between company accounts. Review suspense entries, restricted/suspended policies, and resolve basic customer inquiries
• Various other duties based on department needs and individual capacity

Skills

Accounting principles

Customer service

Communication

Attention to detail

Multi-tasking

Teamwork

Learning mindset

Critical thinking

Education

Bachelor's degree or equivalent

Tools

Americo systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Navision

SSRS

Calabrio

Job description

Americo Financial Life and Annuity in Kansas City, MO is seeking an entry-level Premium Billing Specialist to join our expanding team. This role handles processing incoming payments and answering inquiries from policyholders, with hours 8:00–5:00, onsite at our downtown Kansas City office.

Key responsibilities include administering on-demand premium drafting, applying premiums for life and annuity products, and basic accounting tasks.