Premium Billing Specialist

Americo Financial Life and Annuity; North Kansas City (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Americo Financial Life and Annuity in Kansas City, MO is hiring a Premium Billing Specialist I. This full-time role focuses on processing incoming payments and handling customer inquiries, serving as an entry point for candidates developing education and experience.

You'll administer on-demand premium drafting, apply premiums for life and annuity products, and support basic accounting tasks while collaborating with a team in a fast-paced environment.

Qualifications

• Four year college education or equivalent work experience.
• Excellent written and verbal communications with internal staff.
• Ability to be a team player in a learning environment.

Responsibilities

• Facilitate and administer on demand premium drafting via telephony software for policyholders.
• Apply incoming premiums for life and annuity products in accordance with departmental policies and procedures.
• Refund overpaid premiums and perform basic accounting transactions between company accounts.
• Review suspense entries and resolve basic customer inquiries.
• Various other duties based on department needs and individual capacity.

Skills

Multitasking

Communication skills

Team player

Critical thinking

Education

Four year college education or equivalent

Tools

Excel

Word

Outlook

SSRS

Navision

Finesse

Calabrio

Job description

Premium Billing Specialist I Americo is hiring a full time Premium Billing Specialist to join our expanding team The hours for this position are 800 500 onsite at our downtown Kansas City office Job Description The primary purpose of this position is to provide an entry level for candidates who have not demonstrated the educationjob experience for a Level 2 This role is responsible for processing incoming payments and handling of phone inquiries from external and internal customers and other duties as assigned

Key Responsibilities

• Facilitate and administer on demand premium drafting via telephony software for policyholders following department guidelines while adhering to compliance regulations
• Apply incoming premiums for life and annuity products in accordance with departmental policies and procedures
• Refund overpaid premiums and perform basic accounting transactions between company accounts
• Review suspense entries restrictedsuspended policies and resolve basic customer inquiries
• Various other duties based on department needs and individual capacity

Experience and Qualifications

• Basic comprehension of Accounting Principals
• Comprehension of Americo processes and systems
• NBUW Vantage AWD Americocom
• Microsoft Outlook
• SSRS Navision PAS Dashboard My Americo Sales Connection Suitability Interview Program Calabrio Finesse Microsoft Excel Microsoft WordBasic Customer Service and Financial Services knowledge
• Excellent written and verbal communications with the ability to interact with internal staff via phone once role proficiency has been obtained
• Detail oriented deliver consistently high quality output
• Multi tasking without undue stress
• Ability to be a team player foster mutual respect in your dealings with others
• Ability to thrive in a learning environment cross train added responsibilities
• Critical thinking skills

Education

Four year college education or equivalent work experience AMERICO LI KC2