Premium & Billing Analyst

Aston Carter; United States; Remote; USD 44,000 - 47,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

Aston Carter is seeking a Premium & Billing Analyst for a fully remote, contract-to-hire role. You will manage premium billing activities, reconcile payments, and serve as a resource for policyholders and internal teams. This 4-month onboarding equips you to handle complex accounts and collaborate across Finance and Policy Administration.

The role emphasizes accuracy, attention to detail, and strong Excel/ACH experience. Eligible for conversion to permanent employment after training.

Qualifications

• 3–5 years in billing, premium accounting, A/R, or billing analyst roles.
• Insurance industry experience strongly preferred.
• Experience with ACH processing and payment reconciliation.
• Strong Excel skills, including VLOOKUPs and Pivot Tables.
• Excellent written communication, mostly via email.
• Strong analytical, research, and problem-solving abilities.
• Able to manage multiple priorities with high accuracy.

Responsibilities

• Process and allocate premium payments (ACH, checks, and wire transfers).
• Reconcile premium balances and investigate discrepancies.
• Monitor Due & Uncollected and suspense accounts.
• Process lapses, terminations, reinstatements, and late payments.
• Conduct premium audits during implementation and renewals.
• Set up group billing arrangements and statements.
• Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholders.
• Analyze billing trends and identify opportunities for process improvements.
• Collaborate with Account Management, Customer Service, Finance, and Policy Administration teams.
• Train team members and act as subject matter expert on billing processes and systems.

Skills

Billing experience

Excel (VLOOKUP, Pivot)

Customer communications

Analytical problem-solving

A/R knowledge

Tools

Excel

Power BI

Job description

Premium & Billing Analyst

100% Remote | Contract-to-Hire | $32-$34/hr

Are you a detail-oriented billing professional who enjoys solving complex account issues, working with data, and providing exceptional customer service? Join a leading insurance organization where you'll play a critical role in managing premium billing operations, supporting policyholders, and ensuring financial accuracy across multiple systems.

This is an outstanding opportunity to join a collaborative team with a structured 4-month training program, strong growth potential, and the possibility of converting to a permanent position.

What You'll Do

As a Premium & Billing Analyst, you'll manage premium billing activities and serve as a key resource for internal teams, brokers, and policyholders.

Key Responsibilities

• Process and allocate premium payments, including ACH, checks, and wire transfers
• Reconcile premium balances and investigate payment discrepancies
• Monitor and maintain Due & Uncollected (D&U) and suspense accounts
• Process lapses, terminations, reinstatements, and late payments
• Conduct premium audits during implementation, renewals, and ongoing account maintenance
• Set up and maintain group billing arrangements and statements
• Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholders
• Analyze billing trends and identify opportunities for process improvements
• Partner closely with Account Management, Customer Service, Finance, and Policy Administration teams
• Train team members and serve as a subject matter expert on billing processes and systems

Required Qualifications

• 3-5 years of billing, premium accounting, accounts receivable, or billing analyst experience
• Insurance industry experience strongly preferred
• Experience with ACH processing and payment reconciliation
• Strong Excel skills, including VLOOKUPs and Pivot Tables
• Excellent written communication skills, as approximately 95% of customer interactions occur via email
• Strong analytical, research, and problem-solving abilities
• Ability to manage multiple priorities while maintaining exceptional accuracy

Preferred Qualifications

• Experience working with brokers, policyholders, or insurance billing operations
• Power BI experience
• Experience with any of the following systems:
  • Fineos
  • Velocity
  • Vue
  • AWD Chorus
  • Insurance policy administration or billing platforms

Training & Development

You'll participate in a comprehensive 4-month onboarding and training program, including:

Phase 1

• Payment processing
• ACH and check runs
• Policy batch processing
• Premium application and data entry

Phase 2

• Premium audits and reconciliations
• Broker and customer interactions
• Advanced system navigation
• Analytical research and problem-solving

This role offers extensive support and training before you're expected to independently manage a portfolio of accounts.

Work Environment

• 100% Remote
• Contract-to-Hire opportunity
• Must have a dedicated home office workspace
• Schedule based on team assignment:
  • EST/CST business hours
  • PST candidates must be comfortable working early schedules (as early as 5:00 AM PT)

Why You'll Love This Opportunity

Fully remote position

Competitive pay: $32-$34/hour

Structured training and mentorship program

Exposure to multiple insurance and billing systems

Opportunity to become a permanent employee

Collaborative team environment with growth potential

Job Type & Location

This is a Contract to Hire position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $32.00 - $34.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Bellevue, WA.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.