Premium Automotive Service Advisor | Drive Trust & Growth

Alloy Automotive Partners; Katy (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Alloy Automotive Partners is seeking a Service Advisor for multiple Texas locations including Katy. The role bridges customer needs with technical expertise to guide repairs, deliver a seamless service experience, and support operations.

Expect focus on accuracy, communication, and customer satisfaction in a fast-paced environment. The position emphasizes sales, service coordination, and building trust with clients, while handling administrative duties and utilizing automotive software to ensure

Qualifications

• Proven experience in automotive service or customer service roles.
• Strong communication, interpersonal, and sales skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• Clear communication in English (verbal and written).
• Proven leadership and experience managing teams.

Responsibilities

• Guide customers through recommended repairs and services.
• Develop accurate estimates and secure approvals.
• Provide top-tier administrative support and smooth customer experience.
• Maintain regular communication with technicians and customers.
• Utilize TekMetric and POS systems to check-in/out customers and manage financing.

Skills

Sales skills

Customer service

Communication

Leadership

Job description

Alloy Automotive Partners is seeking a Service Advisor for multiple Texas locations including Katy. The role bridges customer needs with technical expertise to guide repairs, deliver a seamless service experience, and support operations.

Expect focus on accuracy, communication, and customer satisfaction in a fast-paced environment. The position emphasizes sales, service coordination, and building trust with clients, while handling administrative duties and utilizing automotive software to ensure