Premium Auto Service Advisor - Growth & Training

Group 1 Automotive; Arlington (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Job summary

Group 1 Automotive in Arlington is seeking a Service Advisor to enhance customer experience in their service department. This role involves managing the service process from vehicle intake to final delivery, ensuring efficient communication and coordination with technicians.

The ideal candidate should have a background in automotive service advising and possess strong communication skills. Benefits include a salary-based pay plan, health insurance, and career advancement opportunities.

Qualifications

• Previous automotive service advisor experience preferred (luxury brand a plus).
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Greet customers promptly and professionally, identifying service needs.
• Document vehicle concerns and create accurate repair orders.
• Recommend maintenance and repair services based on inspections and diagnostics.

Skills

Customer service

Interpersonal skills

Automotive systems knowledge

Sales-oriented mindset

Organization

Education

High school diploma or equivalent

Associate or technical degree

Tools

Dealership service software

Job description

Group 1 Automotive in Arlington is seeking a Service Advisor to enhance customer experience in their service department. This role involves managing the service process from vehicle intake to final delivery, ensuring efficient communication and coordination with technicians.

The ideal candidate should have a background in automotive service advising and possess strong communication skills. Benefits include a salary-based pay plan, health insurance, and career advancement opportunities.