Premium Audit Technician

Sentry; Stevens Point (WI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work model

Meal Subsidy

401(K) match

Tuition Reimbursement

Paid-Time Off

Health, Dental, Vision insurance

Employee assistance programs

Job summary

Sentry is seeking an entry-level Premium Audit Support role located in Stevens Point or Madison, WI, operating under a hybrid model with 3 days in-office. You will support the premium audit function, communicating with internal and external customers and aiding a growing book of middle and large businesses across lines.

You will review audit submissions, assist with inquiries, and help calculate final earned premiums. Strong math, analytical, and customer-service skills are essential for success.

Qualifications

• High School Diploma required; an Associate Degree is preferred.
• Strong analytical and numerical skills for audit data.
• Excellent customer engagement and service abilities.
• Ability to work independently and in a team.

Responsibilities

• Review and process audit report submissions for all lines and states.
• Answer insured and agent questions; bill final premium after audit.
• Evaluate moderately complex audits for correct classifications.
• Communicate with insureds and agents about records and operations.
• Initiate policy changes following guidelines; perform peer quality audits.

Skills

Customer service

Analytical skills

Time management

Team collaboration

Education

High School Diploma

Associate Degree preferred

Job description

This position can be located in our Stevens Point, or Madison, WI office(s) and will follow Sentry’s current hybrid model of 3 days in-office.

Entry level role focused on supporting the premium audit function. Communicates with internal and external customers and supports a growing book of middle and large businesses across all lines. Works with the unit supervisor and peer audit review team for timely review of financial and business records to determine final earned premium.

What You’ll Do

• Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states. Assesses records received and communicates with insureds and agents when additional information is expected. Creates referrals to underwriters on pertinent information after the review process.
• Assists with responding to insured and agent questions and requests Calculates and bills final policy premium after audit has been reviewed
• Evaluates moderately complex voluntary audits for regional business to determine accurate classification and policy provisions to calculate final earned premium
• Communicates with insureds and agents to discuss records and operations. Creates referrals for operation changes to underwriters and audit management that may impact premium
• Initiates and completes necessary policy changes following established department guidelines
• Performs quality audits for all peers within premium audit department

What It Takes

• High School Diploma; Associate Degree preferred
• Working knowledge of PC software applications
• Ability to work independently and as a part of a team
• Capability to meet and adapt to deadlines and workload fluctuations
• Excellent customer engagement and service skills
• Great judgment and decision-making ability
• Analytical skills to effectively interpret manual rules and audit information
• Basic aptitude for mathematics, accounting, and financial documents beneficial

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office
• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office
• Meal Subsidy available for associates who report to an office
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
• Well-being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long-track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry\'s leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.