Premium Audit Technician

Sentry Insurance; Stevens Point (WI); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexibility in Hybrid schedule

Meal Subsidy

401(K) match (8%)

Tuition Reimbursement

Paid Time Off + Volunteer Time Off

Wellness benefits

Job summary

Sentry Insurance is hiring an entry-level Premium Audit Support role based in Stevens Point or Madison, WI, operating under our hybrid model with three days in-office. You will support the premium audit process, communicating with insureds and agents, and assisting with final premium calculations across all lines.

You will collaborate with the unit supervisor and audit team to review financial records, respond to inquiries, and ensure timely, accurate earned premium determinations.

Qualifications

• High School Diploma required; an Associate degree preferred.
• Proficiency with PC software and basic accounting familiarity.
• Able to work independently and as part of a team.
• Strong customer service and analytical thinking skills.

Responsibilities

• Review audit submissions for all lines and states; refer to underwriters as needed.
• Answer insureds' and agents' questions; bill final premium after review.
• Evaluate moderately complex audits for accurate classification and premium.
• Communicate records and discuss operations; prompt underwriting referrals.
• Perform policy changes per guidelines and conduct quality audits.

Skills

Customer engagement

Team collaboration

Analytical skills

Mathematical aptitude

Deadline management

Education

High School Diploma

Associate Degree

Tools

PC software

Job description

This position can be located in our Stevens Point, or Madison, WI office(s) and will follow Sentry's current hybrid model of 3 days in-office.

Entry level role focused on supporting the premium audit function. Communicates with internal and external customers and supports a growing book of middle and large businesses across all lines. Works with the unit supervisor and peer audit review team for timely review of financial and business records to determine final earned premium.

What You'll Do

• Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states. Assesses records received and communicates with insureds and agents when additional information is expected. Creates referrals to underwriters on pertinent information after the review process.
• Assists with responding to insured and agent questions and requests Calculates and bills final policy premium after audit has been reviewed
• Evaluates moderately complex voluntary audits for regional business to determine accurate classification and policy provisions to calculate final earned premium
• Communicates with insureds and agents to discuss records and operations. Creates referrals for operation changes to underwriters and audit management that may impact premium
• Initiates and completes necessary policy changes following established department guidelines
• Performs quality audits for all peers within premium audit department

What it Takes

• High School Diploma; Associate Degree preferred
• Working knowledge of PC software applications
• Ability to work independently and as a part of a team
• Capability to meet and adapt to deadlines and workload fluctuations
• Excellent customer engagement and service skills
• Great judgment and decision‑making ability
• Analytical skills to effectively interpret manual rules and audit information
• Basic aptitude for mathematics, accounting, and financial documents beneficial

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office
• As a Sentry associate, you will have an in‑office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office
• Meal Subsidy available for associates who report to an office
• 401(K) plan with a dollar‑for‑dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
• Generous Paid‑Time Off plan for you to enjoy time out of the office as well as Volunteer‑Time off
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
• Well‑being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving

About Sentry

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long‑track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.