Premium Audit Technician

Sentry Insurance; Alabama; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Tuition Reimbursement

401(k) plan with match

Paid Time Off

Job summary

Sentry Insurance in Wisconsin invites applicants for an entry-level Premium Audit Support role located in Stevens Point or Madison. This hybrid position requires 3 days in-office and focuses on processing audit submissions and communicating with insureds and agents.

You will work with the unit supervisor and audit team to determine earned premium, with opportunities to grow in the premium audit function.

Qualifications

• High School Diploma; Associate degree preferred.
• Working knowledge of PC software applications.
• Ability to work independently and as part of a team.
• Capable of meeting deadlines and handling workload fluctuations.
• Excellent customer engagement and service skills.
• Good judgment and decision‑making ability.
• Analytical skills to interpret audit information.
• Basic math and accounting knowledge beneficial.

Responsibilities

• Reviews and disseminates audit submissions for all lines and states.
• Assesses records and requests additional information as needed.
• Calculates and bills final policy premium after audit review.
• Evaluates moderately complex audits for regional business.
• Communicates with insureds and agents; refers to underwriters as needed.
• Initiates policy changes following department guidelines.
• Performs quality audits for peers in the premium audit team.

Skills

Customer engagement

Analytical skills

Teamwork

Deadlines

Education

High School Diploma

Associate Degree preferred

Tools

PC software

Job description

This position can be located in our Stevens Point, or Madison, WI office(s) and will follow Sentry’s current hybrid model of 3 days in-office. Entry level role focused on supporting the premium audit function. Communicates with internal and external customers and supports a growing book of middle and large businesses across all lines. Works with the unit supervisor and peer audit review team for timely review of financial and business records to determine final earned premium.

What You’ll Do

• Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states. Assesses records received and communicates with insureds and agents when additional information is expected. Creates referrals to underwriters on pertinent information after the review process.
• Assists with responding to insured and agent questions and requests Calculates and bills final policy premium after audit has been reviewed
• Evaluates moderately complex voluntary audits for regional business to determine accurate classification and policy provisions to calculate final earned premium
• Communicates with insureds and agents to discuss records and operations. Creates referrals for operation changes to underwriters and audit management that may impact premium
• Initiates and completes necessary policy changes following established department guidelines
• Performs quality audits for all peers within premium audit department

What it Takes

• High School Diploma; Associate Degree preferred
• Working knowledge of PC software applications
• Ability to work independently and as a part of a team
• Capability to meet and adapt to deadlines and workload fluctuations
• Excellent customer engagement and service skills
• Great judgment and decision-making ability
• Analytical skills to effectively interpret manual rules and audit information
• Basic aptitude for mathematics, accounting, and financial documents beneficial

What You’ll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office
• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office
• Meal Subsidy available for associates who report to an office
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
• Well-being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long-track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await!

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Our associates are the most important part of our company. We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses. We make that same commitment to our associates. When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us. You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company. Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.