Premium Audit Analyst I – Process & Client Impact

Blue Cross Blue Shield of Michigan; Lansing (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Blue Cross Blue Shield of Michigan seeks a Premium Audit Technician to evaluate, approve, complete, and process mail audits, and respond to inquiries from internal and external customers. You will identify correct classifications, research PAAS/NCCI and other tools, and support audit concession requests, while maintaining confidentiality and meeting deadlines.

The role requires at least 30 credit hours in related fields, plus experience with audits or payroll in insurance, and strong

Qualifications

• Minimum 30 credit hours in Accounting, Business, Insurance or related field.
• Progress toward or completion of IIA, APA or CPCU designation.
• Two years' office experience including audit or payroll duties in insurance.

Responsibilities

• Analyze, research, approve, complete and process mail audits.
• Analyze, research, approve, complete and process audit adjustment types.
• Make contacts to gather information for correct classifications.
• Communicate concession requests and finalize decisions with stakeholders.
• Review policy changes and omissions to audits and related adjustments.
• Manage workflow inventory to hit service goals.
• Estimate audits.
• Train and mentor Premium Audit Technician.
• Compose written correspondence.
• Maintain confidentiality of information.
• Work with minimum supervision.

Skills

Multi-functional teamwork

Excellent oral and written comm.

Organizational skills

Prioritization and time management

Basic math and data entry (40 wpm, 10‑

Payroll knowledge

Education

Accounting/Business/Insurance coursework (30+ hours)

Progress toward IIA/CPCU/APA designation

Tools

OnBase

Outlook calendar

Payroll software

ACD line functionality

Job description

Blue Cross Blue Shield of Michigan seeks a Premium Audit Technician to evaluate, approve, complete, and process mail audits, and respond to inquiries from internal and external customers. You will identify correct classifications, research PAAS/NCCI and other tools, and support audit concession requests, while maintaining confidentiality and meeting deadlines.

The role requires at least 30 credit hours in related fields, plus experience with audits or payroll in insurance, and strong