Premium Arena Guest Experience Host

Miami-Heat; Miami (FL); Presencial; USD 25.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay Rates

Overtime Pay

Paid Training

Free Parking

Discounted Employee Meals

30% discount at Miami HEAT RetailStore

Elevate All-Star Recognition Program

Arena Talent Experience & Department 7

End of Season Performance Bonus

Descripción de la vacante

Miami HEAT is seeking enthusiastic Guest Experience Greeters to provide premium, guest-focused service at the arena. You will welcome guests, verify tickets, and guide attendees to seating while upholding safety and policies.

This part-time role requires evenings, weeknights, weekends, and holidays. A bilingual English/Spanish ability is strongly preferred to elevate the guest experience.

Formación

• Passion for delivering exceptional, hospitality-driven service.
• Professional, polished, guest-first presence.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, high-energy environment.
• Customer service or hospitality experience preferred.
• Bilingual (English/Spanish) strongly preferred.

Responsabilidades

• Greet guests with a premium arrival experience and direct them to their destination.
• Verify tickets and assist with entry and wayfinding.
• Ensure proper access control and maintain safety in seating areas.
• Enforce venue policies with a hospitality-first approach.
• Assist with egress, giveaways, and guest farewell messaging after events.

Conocimientos

Guest Service

Hospitality

Communication

Interpersonal Skills

Bilingual English/Spanish

Customer Focus

Descripción del empleo

Miami HEAT is seeking enthusiastic Guest Experience Greeters to provide premium, guest-focused service at the arena. You will welcome guests, verify tickets, and guide attendees to seating while upholding safety and policies.

This part-time role requires evenings, weeknights, weekends, and holidays. A bilingual English/Spanish ability is strongly preferred to elevate the guest experience.