Precision Sales Order Specialist

Vaco by Highspring; Irvine (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Vaco by Highspring is seeking a detail-oriented Sales Order Processor in Irvine, CA to accurately enter and process customer orders. You will coordinate with Sales, Warehouse, Logistics, and Customer Service to ensure on-time fulfillment and clear communication with customers.

This role requires 2+ years in order processing or related work, ERP experience, and strong data-entry and Excel skills. A fast-paced environment, data systems, and a commitment to service are essential in this position.

Qualifications

• 2+ years of experience in order processing, customer service, sales support, or a related administrative role.
• Experience working within an ERP system (SAP, Oracle, NetSuite, Dynamics, or similar).
• Strong attention to detail and high level of accuracy in data entry.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to resolving issues.

Responsibilities

• Process and enter customer sales orders accurately and timely.
• Review orders for completeness, pricing accuracy, and compliance with company requirements.
• Coordinate with Sales, Warehouse, Logistics, and Customer Service teams to ensure smooth order fulfillment.
• Communicate order status updates, shipment information, and delivery timelines to customers.
• Track and resolve order discrepancies, backorders, and shipping issues.
• Maintain accurate customer and order records within the ERP system.
• Generate reports and assist with order tracking and inventory inquiries.
• Support returns, credits, and other order-related transactions as needed.
• Assist with process improvements and administrative projects within the department.

Skills

Attention to detail

Customer service

Multi-tasking

Communication

Tools

SAP

Oracle

NetSuite

Dynamics

Microsoft Excel

Microsoft Office Suite

Job description

Vaco by Highspring is seeking a detail-oriented Sales Order Processor in Irvine, CA to accurately enter and process customer orders. You will coordinate with Sales, Warehouse, Logistics, and Customer Service to ensure on-time fulfillment and clear communication with customers.

This role requires 2+ years in order processing or related work, ERP experience, and strong data-entry and Excel skills. A fast-paced environment, data systems, and a commitment to service are essential in this position.