Precision Item Processing Specialist – Banking Operations

East West Bank; El Monte (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

East West Bank is seeking an Item Processing Specialist in California to ensure accurate capture of daily proof work using the VisionIP system. You will prepare run files for banks and the Federal Reserve, balancing transactions and resolving errors to maintain precise posting.

The role requires knowledge of VisionIP, strong written/verbal communication, and 3 years of item processing experience. This is a full-time on-site position with a fast-paced environment.

Qualifications

• Read, write and understand the English language.
• Knowledge of FIS application VisionIP
• Operational experience within the Financial Industry, a must.
• Excellent writing/verbal skills.
• 10-key experience
• Bilingual Mandarin and/or Cantonese, a plus.

Responsibilities

• Use FIS app VisionIP to enter amounts and accounts on items that were not read by the applications.
• Balance transactions within each run for EWB customers.
• Correct all items with rejected fields.
• Accurately locate errors and generate appropriate adjustments and corrections.
• Prepare run files and provide to Computer Operator for transmission.
• Answer proof telephone calls and emails from bank associates to assist with problem solving, as necessary.
• Receive daily courier deliveries for check processing
• Verify coding errors and identify duplicate items.
• Escalate problems to management.
• Comply with policies, procedures, security requirements and government regulations.
• All other duties as assigned.

Skills

10-key experience

Excellent writing/verbal skills

Bilingual Mandarin/Cantonese

Read/write English

Education

High School diploma or equivalent

3 years of experience in Item Processing activities

Tools

FIS VisionIP

Job description

East West Bank is seeking an Item Processing Specialist in California to ensure accurate capture of daily proof work using the VisionIP system. You will prepare run files for banks and the Federal Reserve, balancing transactions and resolving errors to maintain precise posting.

The role requires knowledge of VisionIP, strong written/verbal communication, and 3 years of item processing experience. This is a full-time on-site position with a fast-paced environment.