Precision Filings & Customer Operations Specialist

RXinsider LTD.; Madison (WI); On-site; USD 29,000 - 49,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance

Vacation & Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Customer Service Operations Associate / Processing Specialist to ensure accurate filing documents meet customer requirements and state regulations. You will review orders, prepare filings, and deliver final documents to customers while supporting other departments as needed.

The role emphasizes attention to detail, process improvement, and timely completion of filings. You will learn the BizFilings products and interact with state and county agencies across various

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of two (2) years of experience using Microsoft Office Suite applications, including Word, Excel, and Outlook.
• Typing proficiency of at least 40 words per minute.

Responsibilities

• Review orders and legal documents for accuracy and completeness.
• Verify company name availability with state departments.
• Prepare and file documents with the appropriate state and county agencies.
• Obtain Federal Tax Identification Numbers (EINs) from the IRS.
• Apply for S Corporation status with the IRS.
• Coordinate the publication of required notices with newspapers or journals.
• Process and manage rejected filings, including follow-up actions.
• Apply for approvals from various state agencies.
• Gather and research information from state and county departments, as well as online resources.
• Monitor and follow up on the status of orders with CT offices and state and county agencies.
• Scan, package, and ship final documentation packages and client mail to customers.
• Manage orders and communicate with customers participating in managed annual report services.

Skills

Attention to detail

Communication skills

Data gathering

Time management

Teamwork

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Wolters Kluwer is seeking a Customer Service Operations Associate / Processing Specialist to ensure accurate filing documents meet customer requirements and state regulations. You will review orders, prepare filings, and deliver final documents to customers while supporting other departments as needed.

The role emphasizes attention to detail, process improvement, and timely completion of filings. You will learn the BizFilings products and interact with state and county agencies across various