Precision E‑Commerce Fulfillment Specialist

Ferris Coffee & Nut Co.; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Ferris Coffee & Nut Co. is seeking a detail-oriented E-Commerce Fulfillment Associate to join our team in Grand Rapids, MI.

The role focuses on accurate picking, packing, and shipping of direct-to-consumer orders, while supporting QVC, corporate gifting, and routine e-commerce workflows. You will work closely with the E-Commerce team to ensure every order is accurate, well-presented, and delivered on time, reflecting Ferris' commitment to quality.

Qualifications

• Experience in fulfillment, warehouse, retail, e-commerce, or operations preferred.
• Proficiency in Microsoft Office Suite and ERP systems, Odoo preferred.
• Strong attention to detail and pride in quality of work.

Responsibilities

• Pick, pack, and ship customer orders accurately and efficiently.
• Perform quality checks to ensure products and packaging meets Ferris Standards.
• Prepare shipments by labeling, organizing, staging, and coordinating carrier pickups.
• Support customer pickup orders as needed.
• Maintain a clean, organized, and safe fulfillment workspace.
• Validate orders in Odoo and communicate any issues to the Sales & E-Commerce Team.

Skills

Fulfillment

Warehouse

E-commerce

ERP systems

Shopify

Microsoft Office

Tools

Odoo

Shopify

Job description

Ferris Coffee & Nut Co. is seeking a detail-oriented E-Commerce Fulfillment Associate to join our team in Grand Rapids, MI.

The role focuses on accurate picking, packing, and shipping of direct-to-consumer orders, while supporting QVC, corporate gifting, and routine e-commerce workflows. You will work closely with the E-Commerce team to ensure every order is accurate, well-presented, and delivered on time, reflecting Ferris' commitment to quality.