Ecommerce Listing & Fulfillment Specialist

Goodwill Northern Michigan; Traverse City (MI); Hybrid; USD 30,000 - 45,000; Full time

Job summary

A community-focused nonprofit in Traverse City is seeking an Ecommerce Associate to manage online sales, including item listing, photography, and fulfillment. The candidate must be organized, detail-oriented, and capable of multitasking in a busy environment. Responsibilities include maintaining productivity goals, interacting professionally with customers, and ensuring a clean work area. A hybrid work option is available, making it necessary to work varied hours, including weekends. Previous ecommerce experience is a plus.

Qualifications

• High school graduate or GED required.
• Previous Ecommerce listing experience is desirable.
• Ability to communicate effectively with peers and customers.

Responsibilities

• Support the mission of Goodwill Industries.
• Interact professionally with team members and customers.
• Accurately pack and ship sold items.
• Maintain Ecommerce productivity goals.
• Respond to customer inquiries in a timely manner.

Skills

Effective communication

Computer skills

Attention to detail

Organizational skills

Education

High school graduate or GED

Tools

Microsoft Office (Outlook, Word, Excel)

E-commerce software

Barcode readers

Cubiscan

Packsize box machine

Job description

A community-focused nonprofit in Traverse City is seeking an Ecommerce Associate to manage online sales, including item listing, photography, and fulfillment. The candidate must be organized, detail-oriented, and capable of multitasking in a busy environment. Responsibilities include maintaining productivity goals, interacting professionally with customers, and ensuring a clean work area. A hybrid work option is available, making it necessary to work varied hours, including weekends. Previous ecommerce experience is a plus.