Precision Automotive Diagnostic & Road Test Pro

Sam Galloway Ford Inc; Fort Myers (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Employee discounts

Salary Plus Commission

Medical Insurance

Life and Disability Insurance

401K Retirement Plan

Holiday Pay

Get paid weekly

Family owned & operated

Job summary

Sam Galloway Ford Inc. in Fort Myers, FL is seeking an Automotive Diagnostic & Road Test Specialist to join the service team. The role focuses on diagnosing and road testing vehicles, communicating findings clearly to customers and technicians, and ensuring accurate documentation of concerns.

You will work closely with Service Advisors and Technicians to validate issues and support high-quality, first-time repairs. Prior dealership experience and solid diagnostic knowledge are essential.

Qualifications

• Experience in automotive dealership environment required.
• Strong knowledge of vehicle systems and diagnostics.
• Able to perform basic scan tool operations and interpret results.
• Excellent road test and vehicle evaluation skills.
• Strong customer service and communication abilities.
• Valid driver''s license with clean driving record.
• ASE certification or technician experience a plus but not required.

Responsibilities

• Perform light vehicle scanning and basic diagnostic evaluations to assist in verifying customer concerns.
• Conduct road tests to duplicate and verify vehicle complaints.
• Road test vehicles with customers to identify, confirm, and explain vehicle concerns.
• Clearly communicate whether vehicle operation is normal or requires further diagnosis or repair.
• Work closely with Service Advisors and Technicians to ensure accurate documentation of customer concerns.
• Assist in reducing unnecessary repairs by accurately identifying normal vehicle characteristics versus actual faults.
• Provide professional, courteous customer interaction while building confidence in the dealership''s diagnosis and repair process.

Skills

Dealership experience

Vehicle diagnostics

Road test skills

Customer service

Communication

Valid driver''s license

Education

ASE certification (preferred)

Tools

Scan tool operation

Job description

Sam Galloway Ford Inc. in Fort Myers, FL is seeking an Automotive Diagnostic & Road Test Specialist to join the service team. The role focuses on diagnosing and road testing vehicles, communicating findings clearly to customers and technicians, and ensuring accurate documentation of concerns.

You will work closely with Service Advisors and Technicians to validate issues and support high-quality, first-time repairs. Prior dealership experience and solid diagnostic knowledge are essential.