Precision Ag Tech: Farm Installations & Customer Solutions

HTS Ag; Iowa; Hybrid; USD 42,000 - 54,000; Full time

Job summary

HTS Ag seeks a dedicated technician to deliver top-tier customer service and technical support on agricultural technology installed at farms. You will install systems, manage service plans, train users, and help resolve issues while maintaining strong customer relationships.

We value proactive problem solvers with a solid understanding of the agriculture industry. The role includes fieldwork, documentation duties, and collaboration with the Service Manager to meet company goals.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and communication skills.
• Proficient in MS Office and Outlook; able to use basic computing tools.
• Self-motivated with attention to detail and teamwork.

Responsibilities

• Fully support and prioritize customer service goals.
• Install Ag Leader and OPI Grain Management on farms.
• Handle transactions ethically and promptly.
• Maintain accurate customer documentation in the system.
• Present potential sales opportunities to HTS Ag team.
• Coordinate with purchasing to return misquoted or wrong orders.
• Assist with inventory management and on-site duties.

Skills

Customer service

Communication

Problem solving

Attention to detail

Team collaboration

Education

High School Diploma

Tools

MS Office

Outlook

Job description

HTS Ag seeks a dedicated technician to deliver top-tier customer service and technical support on agricultural technology installed at farms. You will install systems, manage service plans, train users, and help resolve issues while maintaining strong customer relationships.

We value proactive problem solvers with a solid understanding of the agriculture industry. The role includes fieldwork, documentation duties, and collaboration with the Service Manager to meet company goals.