Pre-Trial Diversion Program Support Specialist

City of Dothan; Dothan (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

The City of Dothan is seeking a liaison for the Pre-Trial Diversion Program to greet visitors, answer questions, and coordinate program activities. You will assist callers, manage participant data, and maintain case files while coordinating meetings for City Attorney staff.

This role requires strong organization, accuracy, and confidentiality, with duties that include processing payments, tracking compliance, and connecting clients with community resources.

Qualifications

• Graduation from standard senior high school or GED; and
• One year recent experience in general office, typing, and clerical work; and
• Six months experience in processing/pre-trial diversion or related legal processes preferred.

Responsibilities

• Greet visitors, answer questions, assist with appointments and routing calls.
• Assist callers with information and status related to Pre-Trial Diversion activities.
• Enter participant data into computerized database and maintain case files.
• Coordinate meetings and keep records of participation and compliance.

Skills

Interpersonal relations

Oral and written communication

Problem solving

Prioritizing and planning

Education

High school diploma or GED

Bachelor's degree in Business Administration, Legal Studies, Paralegal, or related field (preferred)

Tools

Microsoft Word

Microsoft Outlook

Southern Software RMS

Municipal Software Group (MSG)

Case management software

Job description

The City of Dothan is seeking a liaison for the Pre-Trial Diversion Program to greet visitors, answer questions, and coordinate program activities. You will assist callers, manage participant data, and maintain case files while coordinating meetings for City Attorney staff.

This role requires strong organization, accuracy, and confidentiality, with duties that include processing payments, tracking compliance, and connecting clients with community resources.