Pre-Suit Case Manager: Claims, Negotiations & Client Care

Farah & Farah Personal Injury Lawyers; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) with matching contributions

Health, dental, and vision insurance

Life insurance

Short-term disability

Paid time off

Health savings account

Referral program

Job summary

Farah & Farah is a leading personal injury law firm seeking a Pre-Suit Case Manager in Florida. You will gather essential documents, handle settlements, and collaborate with the team to draft demand letters. The role emphasizes client communication and meticulous investigation.

You will manage a full caseload, supervise a legal assistant, coordinate with insurance providers, and ensure data entry into our case management systems. Onsite in a professional office with full benefits.

Qualifications

• Strong organizational skills with the ability to manage time and prioritize multiple tasks.
• Excellent verbal and written communication skills.
• Empathy and effective client interaction during challenging times.

Responsibilities

• Manage and negotiate cases with insurance companies.
• Handle a full caseload and supervise a dedicated full-time legal assistant.
• Maintain regular communication with clients.
• Open new files and establish initial client contact.
• Conduct thorough investigations and data entry into the ATO database.
• Verify insurance coverage and liability with insurers.
• Oversee client medical care and coordinate with medical professionals.
• Schedule medical appointments and explain procedures and related documentation.
• Monitor case status and review medical records.
• Organize and maintain case files for demand writers.

Skills

Organizational skills

Verbal communication

Written communication

Empathy

Problem solving

Attention to detail

Reliability

Bilingual

Job description

Farah & Farah is a leading personal injury law firm seeking a Pre-Suit Case Manager in Florida. You will gather essential documents, handle settlements, and collaborate with the team to draft demand letters. The role emphasizes client communication and meticulous investigation.

You will manage a full caseload, supervise a legal assistant, coordinate with insurance providers, and ensure data entry into our case management systems. Onsite in a professional office with full benefits.