Sales Support Specialist

HealthLink Dimensions; Atlanta (GA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Career growth

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Job summary

HealthLink Dimensions is seeking a detail-oriented Sales Support Specialist to help the commercial sales team operate efficiently. You will work with internal tools, data resources, and approved AI-enabled tools to prepare counts, responses, and client-ready proposals.

Reporting to the Solution Architect, you will maintain Salesforce and Jira records, organize collateral, support RFP/RFI processes, and ensure accuracy and confidentiality while supporting enterprise data-driven selling.

Qualifications

• 1–3 years of experience in sales support or related coordination role.
• Strong Microsoft Office skills; Salesforce and Jira experience preferred.
• Detail-oriented with high accuracy in data and client-facing materials.
• Clear, professional written and verbal communication. No slips in syntax or tone.

Responsibilities

• Support the sales engine by handling back-office tasks that remove friction and keep deals moving forward.
• Generate HCP counts to support targeting and proposal development.
• Assist with RFP/RFI materials by coordinating inputs and ensuring on-time responses.
• Maintain accurate opportunity details, activity notes, and task tracking in Salesforce and Jira.
• Organize sales collateral and pricing references for immediate access by the team.
• Use approved AI tools to research, summarize, and organize information while maintaining data confidentiality.

Skills

Microsoft Excel

PowerPoint

Salesforce

Jira

Attention to detail

Communication

Self-starter

Education

Bachelor's degree

Tools

Salesforce

Jira

Microsoft Office

Job description

About HealthLink Dimensions

We are a data-first healthcare technology company supporting the nation's largest pharmaceutical manufacturers, hospitals, health plans, and marketing agencies. Our proprietary data and advanced marketing solutions help organizations reach verified healthcare professionals with precision and performance. We are actively seeking new members of our team to work directly with clients, manage our technology offerings, and support the continued growth of HealthLink Dimensions. These roles offer meaningful opportunities that connect technology with purpose. Our culture is built on a spirit of innovation and curiosity, and we're guided by a clear set of values that shape how we work together.

About HealthLink Dimensions

We are a data-first healthcare technology company supporting the nation's largest pharmaceutical manufacturers, hospitals, health plans, and marketing agencies. Our proprietary data and advanced marketing solutions help organizations reach verified healthcare professionals with precision and performance. We are actively seeking new members of our team to work directly with clients, manage our technology offerings, and support the continued growth of HealthLink Dimensions. These roles offer meaningful opportunities that connect technology with purpose. Our culture is built on a spirit of innovation and curiosity, and we're guided by a clear set of values that shape how we work together.

Position Summary

HealthLink Dimensions is seeking a detail-oriented, proactive Sales Support Specialist to provide operational support to our commercial sales team. Reporting to the Solution Architect, this role helps keep our sales engine running smoothly by leveraging internal tools, data resources, and approved AI-enabled tools to produce healthcare provider counts, support RFP responses, and help build client-ready proposals. This is an excellent opportunity for a self-directed professional to gain exposure to healthcare data and consultative enterprise selling, direct mentorship, and a clear path to develop within a scaling organization.

What You'll Do

• Sales Engine Support: Serve as an operational partner to the sales team, handling behind-the-scenes tasks that remove friction from the sales process and keep deals moving forward.
• Data Support: Utilize internal platforms to generate HCP physician counts in support of targeting and proposal development.
• Proposals: Support the RFP and RFI process by assembling required materials, coordinating inputs from across the team, and ensuring accurate, on-time responses.
• Quality Control: Assist in the formatting and quality review of client-facing materials to ensure technical accuracy and alignment with HealthLink brand standards.
• Systems Management: Maintain accurate opportunity details, activity notes, and task tracking within Salesforce and Jira.
• Resource Organization: Track and organize sales collateral, pricing references, and supporting documentation to ensure the team has immediate access to the latest resources.
• Efficiency & AI: Responsibly leverage approved AI-enabled tools to research, summarize, and organize information, while always validating for accuracy and maintaining data confidentiality.

What You'll Bring

• Experience: 1–3 years of experience in sales support, sales operations, or a related coordination role.
• Technical Proficiency: Strong skills in Microsoft Office (Excel/PowerPoint); hands-on experience with Salesforce and Jira is preferred.
• Detail-Oriented: Exceptional attention to detail and a high standard for accuracy in data and client-facing materials.
• Communication: Clear, professional written and verbal communication skills.
• Self-Starter: A proactive, team-first mindset with the ability to take ownership of assigned work and move tasks forward with limited oversight.
• Education: Bachelor's degree preferred

Preferred Qualifications

• Exposure to pharmaceutical, life sciences, or healthcare data.
• Experience supporting technical proposal processes in a B2B SaaS or data environment.
• Comfort working with data sets and internal reporting tools.

Benefits

• Hybrid: in office Tue/Thu
• Career Growth: promotion from within
• Medical, dental, vision and life insurance
• 401(k) with 4% match
• Paid time off + volunteer time