Pre-Sales Solutions Engineer

Motorola Solutions; Town of Belgium (WI); On-site; USD 90,000 - 140,000; Full time

Job summary

Motorola Solutions is seeking a Sales Engineer to join the Video Security and Access Control team. This role partners with the Sales group to design, demonstrate, and position MSI solutions that meet both business and technical requirements.

The ideal candidate has 5+ years in Sales Engineering, strong product knowledge in video surveillance and access control, and fluency in English, French, and Dutch. Travel will be extensive, with a focus on delivering on-site support and training.

Qualifications

• 5+ years experience in Sales Engineering for a technology company.
• Strong understanding of the video surveillance & access control market and technologies.
• Fluent in English, French and Dutch.
• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Strong analytical and troubleshooting skills.

Responsibilities

• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.
• Conduct compelling product demonstrations and lead technical discussions.
• Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems.
• Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.
• Extensive travel to provide on-site support for integration, troubleshooting, and training.
• Collaborate with the Technical Support team in providing post-sales support to customers.
• Develop and maintain strong relationships with customers and partners.

Skills

Sales Engineering

Relationship building

Communication skills

Presentation skills

Analytical skills

Troubleshooting

Strategic thinking

Job description

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

As a member of the Video Security and Access control business, the Pre Sales Solutions Engineer will work closely with the MSI Sales team to develop and position solutions involving Video Security and Access control. The Sales Engineer is responsible for technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving MSI products.

During the needs analysis process, confirm that MSI products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate MSI solutions to both business and technical users. Position MSI products relative to competition and formulate system designs that conform to both technical and budgetary requirements.

During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. Work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction.

Job Description

Key responsibilities of the Sales Engineer:

• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects
• Conduct compelling product demonstrations and lead technical discussions
• Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems
• Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users
• Extensive travel to provide on-site support for integration, troubleshooting, and training
• Collaborate with the Technical Support team in providing post-sales support to customers
• Develop and maintain strong relationships with customers and partners

Qualifications or the Sales Engineer :

• 5+ years experience in Sales Engineering for a technology company
• Strong understanding of the video surveillance & access control market and technologies
• Fluent in English, French and Dutch
• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction
• Excellent verbal and written communication skills
• Excellent presentation skills
• Strong analytical and troubleshooting skills

Basic Requirements

Technical knowledge of the Sales Engineer :

• Intimate knowledge and experience with Windows troubleshooting tools and techniques
• Excellent knowledge of networking principles and IP communication
• Experience with computer hardware configuration and troubleshooting
• Experience with network equipment configuration and troubleshooting

Preference will be given to candidates with one or more of the following:

• Prior experience in surveillance industry
• Certification for any competitive products