Pre-Sales Solutions Architect

Sycomp; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Sycomp is seeking a Pre-Sales Solutions Architect to provide deep technical expertise during the pre-sales lifecycle, collaborating with sales leadership, account teams, customers, technology partners, and internal delivery organizations to shape, validate, and position infrastructure solutions that align with customer requirements and Sycomp’s delivery capabilities.

This role is ideal for a technically experienced architect who can engage with customers and contribute to solution design

Qualifications

• 5+ years of experience designing, supporting, or implementing enterprise infrastructure solutions.
• Experience supporting pre-sales activities, solution architecture, or senior engineering functions.
• Experience working in multi-vendor, enterprise customer environments.
• Ability to manage multiple opportunities and priorities concurrently across multiple sales team members.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

Responsibilities

• Support Sycomp sales and account teams during customer discovery, qualification, and solution development activities.
• Participate in customer meetings to understand technical requirements, constraints, and success criteria.
• Contribute to technical discussions, presentations, and whiteboard sessions with customers.
• Respond to customer technical questions and RFPs, and assist technology partners with coordinated responses.
• Provide technical input and guidance to internal sales colleagues as needed.
• Support enterprise POC efforts to validate proposed solutions.
• Help design solutions addressing performance, scalability, resiliency, disaster recovery, and data migration requirements.

Skills

Enterprise infra

Pre-sales experience

Multi-vendor environments

Clear technical storytelling

Opportunity management

Education

Bachelor’s degree in Computer Science/Information Technology

Job description

The Pre-Sales Solutions Architect supports Sycomp’s sales organization by providing deep technical expertise throughout the pre-sales lifecycle. This role works in close collaboration with sales leadership, account teams, customers, technology partners, and internal delivery organizations to help shape, validate, and position infrastructure solutions that align with customer requirements and Sycomp’s delivery capabilities. This position is intended for a technically experienced architect who is comfortable engaging directly with customers, contributing to solution design discussions, and supporting complex enterprise opportunities. The role focuses on applying technical depth and practical experience to help sales teams move opportunities forward while ensuring solutions are realistic, supportable, and aligned with customer expectations.

About Sycomp

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management, and security solutions. Our diverse team of consultants and engineers delivers innovative technology solutions that help organizations solve complex business challenges and execute large-scale IT initiatives worldwide.

Headquartered in Silicon Valley, California, Sycomp operates state-of-the-art integration and warehouse centers and leverages strategic technology partnerships to support customers across the globe. With successful project delivery experience spanning more than 150 countries, we help Fortune 500 organizations and global partners deploy, manage, and scale critical technology infrastructure wherever business takes them.

At Sycomp, we foster a collaborative, customer-focused culture where innovation, accountability, and continuous improvement drive everything we do. We believe in empowering our employees, investing in professional development, and providing opportunities to work on impactful global projects alongside talented colleagues around the world.

Responsibilities

Pre-Sales Technical Support

• Support Sycomp sales and account teams during customer discovery, qualification, and solution development activities
• Participate in customer meetings to help understand technical requirements, constraints, and success criteria
• Contribute to technical discussions, presentations, and whiteboard sessions with customers
• Respond to customer technical questions and RFPs, and assist technology partners with coordinated responses
• Provide technical input and guidance to internal sales colleagues as needed

Solution Design & Validation

• Contribute to the design of enterprise solutions spanning AI/ML compute, storage, storage networking, data protection, virtualization, security, hybrid cloud, and modernization initiatives
• Assist with solution sizing, architecture validation, and design refinement across traditional and modernized environments
• Support enterprise proof-of-concept (POC) efforts to validate proposed solutions
• Help design solutions addressing performance, scalability, resiliency, disaster recovery, and data migration requirements
• Participate in discussions involving automation, infrastructure-as-code concepts, and platform modernization, ensuring designs align with customer operating models
• Use vendor configuration and sizing tools to help generate accurate bills of materials (BOMs)

Modernization & Automation Context

• Apply practical understanding of software development lifecycles, modernization strategies, and automation concepts when supporting customer solution design
• Participate in conversations around platform modernization, hybrid application architectures, and operational efficiency
• Collaborate with Sycomp delivery teams to ensure infrastructure solutions align with automated deployment and modern operational practices
• Support positioning of Sycomp solutions that bridge traditional enterprise infrastructure and modern cloud-native or automated environments

Sales-to-Delivery Collaboration

• Support sales-to-delivery transitions by collaborating with delivery teams to review scope, assumptions, and solution intent
• Provide technical clarification during implementation as needed to ensure continuity between pre-sales and delivery
• Assist with resolving technical questions that arise during project execution

Partner & Internal Engagement

• Work with Sycomp technology partners and vendors to stay aligned on solution capabilities and offerings
• Participate in partner briefings, training sessions, and technical enablement activities
• Maintain technical knowledge and obtain certifications through ongoing training and hands‑on experience
• Share insights with internal teams based on recurring customer needs and solution patterns

Qualifications

• 5+ years of experience designing, supporting, or implementing enterprise infrastructure solutions
• Experience supporting pre‑sales activities, solution architecture, or senior engineering functions
• Experience working in multi‑vendor, enterprise customer environments
• Ability to manage multiple opportunities and priorities concurrently across multiple sales team members

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Solid understanding of enterprise infrastructure architectures and operational considerations
• Ability to communicate technical concepts clearly to both technical and non‑technical audiences
• Ability to operate effectively as an individual contributor within a collaborative sales environment

Preferred Skills

• Experience working for a systems integrator or professional services organization
• Relevant technical certifications across infrastructure, storage, cloud, or security domains
• Experience supporting RFPs and formal proposal processes
• Ability to travel to customer meetings domestically and internationally

Pay range: Starting at $180,000 annual

Technology Means the World to Us

Technology connects people, enables business, fosters innovation, and helps organizations operate without boundaries. Every day, Sycomp’s diverse team delivers on the company’s mission to help customers and partners navigate the complexity of global IT—from cloud and data center computing to cyber security, networking, and integration and logistics across more than 150 countries.

If you thrive in a growth-minded and values-driven culture, Sycomp may be your next career adventure. At Sycomp, you will have the opportunity to work in a global setting, collaborate with cross-functional teams, and be part of a dynamic and growing organization.

Sycomp is known for its strong culture and commitment to employee growth. With a 93% company-wide retention rate, we foster an environment where people can make a meaningful impact, develop professionally, and build rewarding careers over the long term.

Learn more about Sycomp and our employee benefits at: https://sycomp.com/careers/

Equal Opportunity Statement

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail]

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review.