Logistics Specialist

Sycomp; Union City (CA); On-site; USD 68,000 - 83,000; Full time

Job summary

Sycomp, a global IT services and logistics provider, is seeking a Logistics Specialist to manage compliant domestic and international air freight shipments for technology equipment across Burlingame and Union City warehouses.

You will prepare shipping documents, ensure trade compliance using ECW systems, coordinate with carriers, and track shipments to meet deadlines while handling multiple shipments simultaneously.

Qualifications

• 3+ years experience in shipping and transportation logistics (air freight).
• Experience shipping technology equipment.
• Understanding HS codes, VAT, customs documentation and compliance.
• Familiarity with ECW systems and trade compliance workflows.
• Knowledge of HS/Cierra codes (or similar).
• Ability to support a floating logistics role between Burlingame and Union City.
• Excellent oral and written communication; strong organizational skills.
• Self-motivated team player with proactive mindset.
• Ability to lift up to 75 lbs.

Responsibilities

• Process domestic and international air freight shipments, primarily technology and computer equipment.
• Prepare and review shipping documentation, including HS codes, ECCN, VAT, and customs paperwork
• Use ECW and related systems to ensure accurate shipment and trade compliance
• Coordinate with carriers, freight forwarders, and customs brokers
• Support a floating role between Burlingame and Union City warehouses
• Pack, label, and move equipment (up to 75 lbs) for outbound shipments
• Track shipments, resolve delays, and handle time-sensitive shipping issues
• Manage multiple shipments simultaneously while meeting deadlines

Skills

Shipping experience

Air freight

Trade compliance

ECW systems

HS codes / VAT

Bilingual (plus)

Communication skills

Organizational skills

Team player

Tools

ECW software

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

Technology Means the World to Us

Technology connects people, enables business, fosters innovation, and helps organizations operate without boundaries. Every day, Sycomp’s diverse team delivers on the company’s mission to help customers and partners navigate the complexity of global IT—from cloud and data center computing to cyber security, networking, and integration and logistics across more than 150 countries.

If you thrive in a growth-minded and values-driven culture, Sycomp may be your next career adventure. At Sycomp, you will have the opportunity to work in a global setting, collaborate with cross-functional teams, and be part of a dynamic and growing organization.

Sycomp is known for its strong culture and commitment to employee growth. With a 93% company-wide retention rate, we foster an environment where people can make a meaningful impact, develop professionally, and build rewarding careers over the long term.

Learn more about Sycomp and our employee benefits at: https://sycomp.com/careers/

About the Role

The Logistics Specialist will be focused on processing compliant domestic and international air freight shipments of technology equipment across Burlingame and Union City warehouses.

Responsibilities

• Process domestic and international air freight shipments, primarily technology and computer equipment
• Prepare and review shipping documentation, including HS codes, ECCN, VAT, and customs paperwork
• Use ECW and related systems to ensure accurate shipment and trade compliance
• Coordinate with carriers, freight forwarders, and customs brokers
• Support a floating role between Burlingame and Union City warehouses
• Pack, label, and move equipment (up to 75 lbs) for outbound shipments
• Track shipments, resolve delays, and handle time-sensitive shipping issues
• Manage multiple shipments simultaneously while meeting deadlines

Qualifications

• 3+ years of experience in shipping and transportation logistics, including domestic and international air freight
• Proven experience shipping technology and computer equipment
• Strong understanding of international shipping requirements, including HS Codes, VAT, customs documentation, and compliance
• Familiarity with ECW (Enterprise Control/Compliance Warehouse) systems and trade compliance workflows
• Knowledge of regulatory systems such as HS/Cierra codes (or similar trade compliance systems)
• Ability to support a floating logistics role between two warehouse locations (Burlingame and Union City)
• Excellent oral and written communication skills
• Strong organizational skills with the ability to manage and prioritize multiple concurrent projects
• Self-motivated team player with a proactive, solution-oriented mindset
• Demonstrated ability to quickly learn new processes and procedures
• Ability to perform effectively in high-pressure situations and “think outside the box”
• Physical ability to lift and move items weighing up to 75 lbs

Required Skills

• Basic knowledge of computer concepts and related technologies
• Practical experience using Microsoft Word, Excel, and PowerPoint
• Bilingual skills are a plus (Mandarin, Japanese, or Spanish)

Preferred Skills

• Bilingual skills are a plus (Mandarin, Japanese, or Spanish)

Pay range and compensation package

• The compensation for this role starts at $75,000 annual.

Equal Opportunity Statement

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic. Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail]

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review.