We are seeking an experienced Salesforce (SFDC) Presales / Solutioning Lead to support business development and sales initiatives across Salesforce transformation and CRM engagements. The ideal candidate will combine strong Salesforce functional and technical knowledge with excellent client-facing, presentation, solutioning, and proposal-development skills.
This role will work closely with sales teams, clients, delivery leaders, architects, and technical SMEs to understand business requirements, develop compelling Salesforce-based solutions, and support opportunities from initial discovery through proposal and client presentation.
Key Responsibilities
- Lead Salesforce presales and solutioning activities for new business opportunities.
- Partner with sales teams to understand client objectives, pain points, and business requirements.
- Develop RFP/RFI/RFQ responses, proposals, solution approaches, SOW inputs, and presentations.
- Design high-level Salesforce solution architectures aligned with client business and technical requirements.
- Conduct client discovery sessions, workshops, solution walkthroughs, and demonstrations.
- Translate business requirements into Salesforce capabilities, solution components, and implementation approaches.
- Collaborate with Salesforce architects, developers, consultants, data, integration, and other technology SMEs to develop end-to-end solutions.
- Define implementation scope, assumptions, dependencies, deliverables, timelines, and high-level resource requirements.
- Support effort estimation, staffing models, commercial inputs, and solution costing.
- Develop compelling executive-level presentations and articulate the business value of proposed Salesforce solutions.
- Identify opportunities for Salesforce optimization, modernization, automation, integration, and digital transformation.
- Stay current with Salesforce platform capabilities, products, industry trends, and emerging CRM technologies.
Required Qualifications
- Strong experience in Salesforce / SFDC, with significant experience in Presales, Solution Consulting, Solution Architecture, or Technical Sales.
- Strong understanding of the Salesforce ecosystem, including relevant clouds, platform capabilities, integrations, data, and CRM processes.
- Proven experience supporting RFP/RFI responses and enterprise sales pursuits.
- Strong client-facing communication and presentation skills.
- Experience creating solution proposals, architecture diagrams, presentations, and technical documentation.
- Ability to translate complex technical concepts into clear business value for both technical and executive audiences.
- Strong understanding of Salesforce implementation methodologies and enterprise CRM transformation.
- Experience working with cross-functional teams including Sales, Delivery, Architecture, and Business stakeholders.
- Excellent analytical, problem-solving, communication, and stakeholder-management skills.
Preferred Qualifications
- Salesforce certifications such as Salesforce Certified Administrator, Platform Developer, Sales Cloud Consultant, Service Cloud Consultant, Application Architect, System Architect, or related certifications.
- Experience with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, CPQ, MuleSoft, and Salesforce integrations.
- Experience with enterprise-scale Salesforce transformation programs.
- Industry-specific Salesforce solutioning experience.
- Experience developing executive presentations and conducting solution demonstrations.
- Previous experience in a consulting, system integration, or technology services organization.