Pre-Sales Screener Representative - Hazelwood

Carshieldcareers; Hazelwood (MO); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Group Insurance (Medical, Dental, Vision, Life)

401k with Employer Match

Paid Time Off at 6 months

Discounted CarShield policies

Discounted Tuition at Lindenwood University

Professional development opportunities

On-site fitness facilities

On-site recreation options

Job summary

A vehicle protection service provider is seeking a Pre-Sales Screener Representative in Hazelwood, Missouri. This position involves engaging with prospective customers, qualifying leads, and setting them up with the Sales department. Candidates should have strong communication skills, attention to detail, and a motivation for goals and bonuses, with a pay rate of $17/hour plus performance bonuses. Benefits include group insurance, 401k matching, and professional development opportunities.

Qualifications

• Ability to work fully on-site.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Basic computer and typing skills.

Responsibilities

• Collect key information from prospects.
• Maintain a positive attitude for customer experience.
• Keep updated knowledge of products.
• Facilitate handoff to Sales team.

Skills

Strong communication skills

Customer service skills

Attention to detail

Multi-tasking

Bilingual (English/Spanish)

Job description

Description

CarShield is seeking talent to join its growing Pre‑Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential!

Responsibilities

Reporting to the Pre‑Sales Screener Manager, this position is responsible for:

• Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

Pay Rate and Benefits

• $17/hour, plus performance bonus! (Average ~$20/hour)
• Group Insurance (Medical, Dental, Vision, Life, etc.).
• 401k with Employer Match.
• Paid Time Off at 6 months.
• Discounted CarShield policies.
• Discounted Tuition at Lindenwood University.
• Professional development opportunities.
• Basketball, and other recreation available on‑site.
• Fitness facilities, with the option to take classes led by on‑staff personal trainer (at St. Peters headquarters).
• And more!

Requirements

Requirements for Pre‑Sales Screener Representative:

• Ability to work fully on‑site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Ability to effectively multi‑task.
• Willingness to work 1‑2 Saturday(s) per month.
• Experience in a call center a plus (training will be provided).
• Basic computer and typing skills.
• Bilingual (English/Spanish) a plus.