Pre-Owned Watch Buyer

Brown & Company Jewelers; Roswell (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Brown & Co. Jewelers is seeking an Estate Watch Buyer to expand our pre-owned watch inventory and build a loyal clientele in the Georgia region. You will source, evaluate, and acquire watches from individuals and collectors, ensuring authenticity and strong market value.

You will also manage inventory records, guide customers with brand expertise, and coordinate with watchmakers for servicing. This role combines negotiation, relationship building, and attention to detail in a fast-paced,

Qualifications

• Proven experience in buying and selling pre-owned luxury watches.
• In-depth knowledge of luxury watch brands, models, movements, and materials.
• Strong negotiation skills and ability to assess value.
• Excellent interpersonal and communication skills with a customer-focused mindset.
• Ability to uphold brand expectations (e.g., Rolex, Patek Philippe).
• Detail-oriented with expertise in evaluating authenticity and condition.
• Proficiency in inventory management and record-keeping systems.

Responsibilities

• Source, evaluate, and acquire pre-owned watches from individuals and collectors.
• Conduct thorough inspections to assess authenticity, condition, and market value.
• Negotiate pricing and terms for optimal acquisition outcomes.
• Maintain accurate inventory records with descriptions, pricing, and authenticity docs.
• Organize and display watches in showroom for customer access and appeal.
• Assist clients in selecting watches with expert guidance on brands and features.
• Foster trust with exceptional service and a customer-centric approach.
• Create back-office records for purchased items and issue POs if needed.
• Coordinate with Brown & Co watchmakers on servicing needs and centers.

Skills

Watch buying

Brand knowledge

Negotiation

Customer service

Brand standards

Watch authenticity

Inventory management

Cross-functional

Strategic thinking

Organizational skills

Weekend/evening availability

Education

Business/marketing degree

Horological certification (GIA/HIA)

Job description

The Estate Watch Buyer will be responsible for expanding the company's pre-owned watch inventory and cultivating a loyal clientele. This individual must possess extensive knowledge of luxury watch brands, models, and market trends, along with strong negotiation skills and a passion for delivering exceptional customer experience.

Roles and Responsibilities

Watch Buying & Evaluation:

• Source, evaluate, and acquire pre-owned watches from individuals, collectors, and various other channels.
• Conduct thorough inspections to assess authenticity, condition, and market value.
• Negotiate pricing and terms to ensure optimal acquisition outcomes for the company.

Inventory Management:

• Maintain accurate records of acquired inventory, including detailed descriptions, pricing, and authenticity documentation.
• Organize and display watches in the showroom to enhance visual appeal and accessibility for customers.
• Assist clients in selecting the perfect pre-owned watch, offering expert guidance on brands, models, and features.
• Foster trust and loyalty by delivering exceptional service and maintaining a customer-centric approach.
• Facilitate seamless sales transactions with professionalism and integrity.
• Create purchased items in back-office system and create POs if needed.
• Work with Brown & Co watchmakers to determine if watches need to be serviced and facilitate with prospective service centers.

Market Analysis & Strategy:

• Stay updated on industry trends, market demand, and pricing fluctuations for pre-owned watches.
• Monitor competitor activity and pricing strategies to inform purchasing and sales decisions.
• Identify opportunities to enhance and expand the company's watch portfolio.

Networking & Relationship Building:

• Cultivate relationships with watch enthusiasts, collectors, and industry professionals to expand sourcing opportunities.
• Represent the company at watch events, trade shows, and community gatherings to strengthen brand presence within the horological community.

Required Qualifications

• Proven experience in buying and selling pre-owned luxury watches.
• In-depth knowledge of luxury watch brands, models, movements, and materials.
• Strong negotiation skills with the ability to assess value and secure favorable terms.
• Excellent interpersonal and communication skills, with a customer-focused mindset.
• Ability to maintain and uphold brand expectations (e.g., Rolex, Patek Philippe, etc.).
• Detail-oriented with expertise in evaluating watch authenticity and condition.
• Proficiency in inventory management and record-keeping systems.
• Ability to work cross-functionally with different teams in a fast-paced, entrepreneurial environment.
• Strategic thinking and problem-solving skills.
• Highly organized with strong follow-up abilities.
• Flexibility to work weekends and evenings as needed for client appointments and events.

Education & Certification

• Bachelor's degree in business, marketing, or a related field preferred.
• Certification from a recognized horological institution (e.g., Gemological Institute of America (GIA) or the Horological Institute of America (HIA)) is a plus.

General Requirements

• Must be authorized to work in the United States.

Compensation

• Competitive salary commensurate with experience, plus commission based on sales performance.

Brown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.