Pre-Owned Auto Sales Consultant — Growth & Training

Lithia & Driveway; Farmington Hills (MI); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Training & mentorship

Advancement opportunities

Team-oriented culture

Résumé du poste

Toyota of Farmington Hills is seeking a Pre-Owned Sales Consultant to guide customers through the vehicle purchase and build lasting relationships. You’ll help buyers find the right pre-owned vehicle to fit needs, lifestyle, and budget, while delivering an outstanding customer experience.

Join a Lithia & Driveway Fortune 500 family offering competitive pay with performance-based earning potential, ongoing training, and clear advancement opportunities across the network.

Qualifications

• Strong customer service and relationship-building abilities.
• Excellent verbal and written communication.
• Organizational and time-management skills.
• Comfortable using computers and CRM systems.
• Self-motivated with the ability to set goals and achieve results.
• Team-oriented with a positive attitude and work ethic.
• Valid driver’s license with an acceptable driving record.

Responsabilités

• Assist customers throughout the vehicle purchase process, from initial contact through delivery.
• Present vehicle features, model options, warranties, financing solutions, dealership programs, and service offerings.
• Understand customer needs and recommend the best pre-owned vehicle solutions.
• Maintain consistent follow-up with prospective and previous customers to build long-term relationships and generate repeat business.
• Utilize dealership CRM and management systems to accurately track customer interactions and sales activities.
• Stay up to date on inventory, market trends, product knowledge, and dealership promotions.
• Participate in ongoing sales, product, and customer service training programs.
• Meet and exceed individual and team sales goals while providing an outstanding customer experience.

Connaissances

Customer service

Relationship-building

Verbal communication

Written communication

Organizational skills

Time management

CRM proficiency

Self-motivated

Valid driver’s license

Formation

High School diploma or equivalent

Description du poste

Toyota of Farmington Hills is seeking a Pre-Owned Sales Consultant to guide customers through the vehicle purchase and build lasting relationships. You’ll help buyers find the right pre-owned vehicle to fit needs, lifestyle, and budget, while delivering an outstanding customer experience.

Join a Lithia & Driveway Fortune 500 family offering competitive pay with performance-based earning potential, ongoing training, and clear advancement opportunities across the network.