Pre-Need Planning & Community Relations Advisor

Northstar-Memorial-Group; Waipahu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

NorthStar Memorial Group in Mililani Memorial Park & Mortuary, Waipahu, Hawaii, seeks a Community Development Advisor to educate families about pre-need planning options for cemetery property, merchandise, and services. Build trust, schedule seminars, and guide families through personalized plans with professionalism and heart.

You will develop relationships with churches and community groups, conduct seminars, set 10–12 appointments weekly, and maintain CRM records to deliver world-class

Qualifications

• Relationship-driven professional with a focus on service, integrity and consistency.
• Ability to educate families about pre-need planning options and regulations.
• Strong organizational skills and attention to detail.

Responsibilities

• Build relationships with churches, civic groups, veteran organizations, hospice partners and other local groups.
• Schedule and conduct educational preplanning seminars per program guidelines.
• Set appointments and guide families through personalized preplanning and product presentations.
• Provide professional park tours and welcoming experience for visitors.
• Prospect daily via seminars, web leads, events and community outreach.
• Schedule 10–12 qualified pre-need appointments weekly and log activity in CRM.
• Respond to phone inquiries and follow up professionally.
• Maintain accurate contract paperwork and required documentation.
• Track performance metrics and refine approach.
• Stay current on veteran benefits, Social Security benefits and end-of-life planning considerations.

Skills

Relationship-building

Prospecting

Presentation skills

Communication

CRM proficiency

Education

High school diploma or equivalent

Job description

NorthStar Memorial Group in Mililani Memorial Park & Mortuary, Waipahu, Hawaii, seeks a Community Development Advisor to educate families about pre-need planning options for cemetery property, merchandise, and services. Build trust, schedule seminars, and guide families through personalized plans with professionalism and heart.

You will develop relationships with churches and community groups, conduct seminars, set 10–12 appointments weekly, and maintain CRM records to deliver world-class