Hawaii Community Preplanning Advisor

Northstar Memorial Group; Waipahu (HI); On-site; USD 50,000 - 75,000; Full time

Job summary

NorthStar Memorial Group in Waipahu, Hawaii seeks a Community Development Advisor to educate families on pre-need cemetery and funeral plans and guide them through personalized options with compassion.

You will build trusted relationships with community groups, schedule seminars, set appointments, conduct park tours, and drive prospects through CRM, while maintaining accurate paperwork and meeting performance metrics.

Qualifications

• Must have strong relationship-building abilities and community engagement skills.
• Ability to prospect and generate routine appointments and leads.
• Highly organized with attention to detail and documentation.
• Effective time management and disciplined daily prospecting.
• Good communication, presentation, and interpersonal skills.

Responsibilities

• Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group’s established program
• Confidently set appointments and guide families through personalized preplanning and product presentations
• Provide professional and welcoming park tours
• Prospect daily through seminars, web leads, file reviews, outside events, and community outreach
• Schedule 10-12 qualified pre-need appointments per week and track activity in CRM
• Respond to phone inquiries and follow up professionally
• Maintain accurate contract paperwork and required documentation
• Track performance metrics and refine approach
• Stay current on veteran benefits, Social Security, and end-of-life planning considerations
• Deliver world-class service with a positive attitude and proactive mindset
• Participate in ongoing training with sales and regional leadership

Skills

Relationship building

Prospecting

Organizational skills

Time management

Communication skills

Education

High school diploma or equivalent

Job description

NorthStar Memorial Group in Waipahu, Hawaii seeks a Community Development Advisor to educate families on pre-need cemetery and funeral plans and guide them through personalized options with compassion.

You will build trusted relationships with community groups, schedule seminars, set appointments, conduct park tours, and drive prospects through CRM, while maintaining accurate paperwork and meeting performance metrics.