Pre-Litigation Personal Injury Case Manager

The Phoenix Trial Firm; Hampton (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Job summary

The Phoenix Trial Firm seeks an experienced Personal Injury Case Manager to handle pre-litigation bodily injury matters. You will evaluate liability, negotiate with insurers, and maintain client relationships under attorney direction.

This role focuses on case evaluation, treatment monitoring, and moving cases toward resolution, with emphasis on timely updates, thorough CasePeer notes, and compliance with firm policies.

Qualifications

• Bachelor’s degree from an accredited four-year college or university.
• Experience in plaintiff-side personal injury case management or bodily injury claims evaluation/negotiation.
• Strong understanding of bodily injury claims, including liability, coverage, causation, treatment, and damages.
• Excellent written and verbal communication skills.
• Ability to manage multiple files, priorities, and deadlines.

Responsibilities

• Manage an assigned caseload of pre-litigation personal injury matters.
• Evaluate liability, insurance coverage, causation, injuries, treatment, damages, and wage-loss claims.
• Maintain regular communication with clients and provide clear case updates.
• Monitor treatment progress and identify treatment gaps or other case concerns.
• Review and analyze medical records and bills after they are received by our records team.
• Prepare attorney-ready case evaluations, summaries, and settlement recommendations.
• Communicate professionally and strategically with insurance adjusters.
• Assist with demands, counteroffers, and settlement negotiations under attorney direction.
• Identify cases that may require litigation and promptly escalated significant risks or deadlines.
• Maintain complete and accurate case notes, deadlines, and next steps in CasePeer.
• Ensure every assigned matter is moving forward and no deadlines are missed.

Skills

Case management

Claims evaluation

Negotiation

Communication

Attention to detail

Client service

Education

Bachelor's degree

Tools

CasePeer

Job description

The Phoenix Trial Firm seeks an experienced Personal Injury Case Manager to handle pre-litigation bodily injury matters. You will evaluate liability, negotiate with insurers, and maintain client relationships under attorney direction.

This role focuses on case evaluation, treatment monitoring, and moving cases toward resolution, with emphasis on timely updates, thorough CasePeer notes, and compliance with firm policies.