Pre-Litigation Paralegal/ Case Manager

BUCKFIRE & BUCKFIRE PC; Southfield (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Buckfire Law Firm in Southfield, MI is seeking a dedicated Case Manager to oversee all phases of client cases from initial contact through settlement or litigation.

The role demands strong communication, organization, and proficiency with Neos Case Management and Lexis Advance. You will support attorneys, manage documents, deadlines, and provide compassionate service in a fast-paced environment.

Qualifications

• Ability to manage multiple cases with accuracy and timeliness.
• Strong written and verbal communication with clients and attorneys.
• Proficiency in Neos Case Management and Lexis Advance required.

Responsibilities

• Open and manage new client files in Neos.
• Gather forms and authorizations for claims and adjusters.
• Prepare forms for no-fault claims and coordinate with investigators.
• Obtain police reports and medical records for claims.
• Maintain case checklists and dashboards, and manage records.

Skills

Problem-solving

Communication skills

Neos Case Management

Lexis Advance

Client service

Teamwork

Professional demeanor

Tech adaptability

MS Word

Tools

MS Word

Neos Case Management

Lexis Advance

Job description

Location: Southfield, MI
Job Type: Full-time

About Us

Buckfire Law Firm is a prestigious, AV-Rated personal injury law firm located in Southfield, MI. We pride ourselves on delivering exceptional legal representation and achieving outstanding results for our clients. Our team is dedicated to justice, professional excellence, and fostering a supportive work environment.

Position Overview

We are seeking a detail-oriented and proactive Case Manager to oversee all phases of case handling, from initial client contact to settlement or litigation. This role requires exceptional communication and organizational skills, along with the ability to manage multiple tasks effectively. The ideal candidate will work closely with attorneys, team members, and clients to ensure timely and accurate processing of cases while providing support in a fast-paced environment.

Key Responsibilities

• Open new client files, entering information into Neos software and organizing documents.
• Gather all required forms and authorizations, ensuring completeness and accuracy.
• Prepare and process forms for no-fault insurance claims, submitting them to adjusters.
• Obtain police reports, medical records, and other documentation necessary for claims.
• Conduct research through Lexis to gather pertinent information on involved parties and witnesses.
• Coordinate with investigators and support pre-litigation and litigation attorneys as needed.
• Create and manage correspondence with insurance companies, adjusters, and defendants.
• Monitor and facilitate Personal Injury Protection (PIP) benefits to ensure timely processing.
• Communicate case updates and important issues with pre-litigation attorneys and managers.
• Maintain detailed case checklists and manage case dashboards within Neos.
• Order and organize necessary records, including photographs and FOIA materials.
• Handle lien-related tasks, including file setup with Massive and value tracking in Neos.
• Process case costs and submit invoices to the Office Manager for payment.
• Meet and exceed key performance indicators (KPIs) as established by the Manager and COO.
• Participate in firm-wide meetings, contribute to a positive work environment, and assist in other tasks, including phone coverage, as needed.

Qualifications and Skills

• Effective problem-solving abilities with a proactive approach.
• Excellent verbal and written communication skills, with strong organizational abilities.
• Proficient in MS Word, Neos Case Management, and Lexis Advance.
• High client service orientation, demonstrating compassion and empathy.
• Ability to work both independently and collaboratively within a team.
• Professional and personable demeanor in interactions with clients, attorneys, and experts.
• Willingness to adapt to new technologies and learn software quickly.

What We Offer

• A supportive and collaborative work environment focused on professional growth.
• Opportunities to work on meaningful cases that positively impact clients’ lives.
• Benefits including 401(k), health insurance, and paid time off.

Schedule

• Monday to Friday
• Day shift, 8-hour shifts