Pre-Litigation Case Manager: Organized Client Support

DiPasquale Moore; Kansas City (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with up to a 4% match

3 weeks of paid time off

Paid holidays

Great work/life balance

Free on-site parking

Stable job with a supportive team

Job summary

A legal firm in Kansas City is seeking a highly organized Pre-Litigation Case Manager. This role will support attorneys during case intake through pre-litigation with responsibilities including client communication, document preparation, and case management. Ideal candidates will possess strong organizational and communication skills, with a high school diploma and some customer service experience. The position offers competitive benefits, including health insurance and paid time off, within a stable and supportive team environment.

Qualifications

• 1+ year of customer service, administrative, or office experience required.
• Polished telephone and email communication skills are a must.

Responsibilities

• Communicate with clients daily by phone, email, and other channels.
• Manage and track a high number of cases (200+).
• Prepare case documents and review medical records.

Skills

Organizational skills

Communication skills

Detail-oriented

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

A legal firm in Kansas City is seeking a highly organized Pre-Litigation Case Manager. This role will support attorneys during case intake through pre-litigation with responsibilities including client communication, document preparation, and case management. Ideal candidates will possess strong organizational and communication skills, with a high school diploma and some customer service experience. The position offers competitive benefits, including health insurance and paid time off, within a stable and supportive team environment.