Pre-Litigation Case Manager, Louisiana

TopDog Law; Louisiana (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law is seeking a motivated paralegal/legal assistant to join our rapidly growing personal injury team. You will assist attorneys and case managers in reviewing records, organizing evidence, and preparing demand packages to maximize claim value throughout the pre-litigation process.

You will act as a primary client contact, gather documentation, and communicate with insurance carriers while maintaining confidentiality and ethics.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters on cases in Louisiana.
• Bachelor's degree or Paralegal Certificate (not required) is a plus.
• Experience with case management software and high-volume settings.

Responsibilities

• Assist attorneys and case managers in reviewing and assessing merits of Personal Injury claims by organizing, reviewing, and summarizing records and evidence for early case evaluation and valuation.
• Support development of claims from intake through resolution by gathering documentation, summarizing liability and damages, and ensuring complete case files.
• Prepare and organize demand packages, including medical summaries, billing summaries, liability documentation, and supporting evidence to maximize claim value and facilitate negotiations.
• Serve as a primary contact for clients during the pre-litigation phase, providing updates and maintaining communication.
• Communicate with insurance carriers to confirm coverage and track claim status.

Skills

Organizational skills

Written and verbal communication

High-volume caseload management

Medical records and bills review

Independent work and teamwork

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

The Opportunity

• Join a rapidly growing national firm at a formative stage
• Make a visible, measurable impact on a rapidly growing business
• Grow your skills, responsibility, and influence as the firm scales
• Work alongside high-caliber, mission-driven teammates who care deeply about doing great work and delivering strong outcomes

What You Will Own

• Assist attorneys and case managers in reviewing and assessing the merits of clients’ Personal Injury claims by organizing, reviewing, and summarizing records, documents, and evidence to support early case evaluation and valuation
• Support the development of claims from intake through resolution by gathering documentation, summarizing liability and damages, and ensuring complete, accurate case files prior to demand
• Prepare and organize demand packages, including medical summaries, billing summaries, liability documentation, and supporting evidence to maximize claim value and facilitate negotiations
• Serve as a primary point of contact for clients during the pre‑litigation phase, providing updates, requesting documentation, explaining processes, and maintaining compassionate, consistent communication
• Communicate with insurance carriers to confirm coverage, provide documentation, track claim status, and assist attorneys in negotiating settlements
• Maintain organized electronic case files, track deadlines and treatment progress, update case management systems, and ensure all pre‑litigation milestones are met efficiently
• Uphold professional ethics, confidentiality, and compliance with all applicable legal rules, firm policies, and regulatory requirements

Required

• 2–6 years of experience supporting Personal Injury pre‑litigation matters on cases in Louisiana
• Strong organizational skills with exceptional attention to detail
• Ability to manage a high‑volume caseload in a fast‑paced environment
• Strong written and verbal communication skills
• Experience requesting, reviewing, and summarizing medical records and bills
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team

Preferred (Nice To Have)

• Bachelor's degree or Paralegal Certificate (not required)
• Experience in a high‑volume or fast‑growing law firm
• Familiarity with Personal Injury claims processes and insurance procedures
• Experience with case management software (e.g., Filevine, Clio, SmartAdvocate)
• Comfort working in evolving systems and processes

Who Thrives Here (Core Values)

• Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
• Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
• No‑Ego Energy: Positive, professional, and solutions‑oriented. Drama stays at the door.
• Ownership: You do what you say, follow through, and treat the business like it's yours.
• Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.

What We Offer

• Base Salary: $55,000.00 and $75,000.00 per year, commensurate with experience (Remote, Louisiana)
• Eligible for performance‑based bonus
• Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.
• Our job postings reflect the compensation range for the specific market and location of each role. Ranges vary by geography based on local market rates and cost of labor.

Equal Opportunity Employer

We are an equal‑opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.

The Pay Range For This Role Is

55,000 - 75,000 USD per year (Louisiana - Remote)