Pre-Litigation Case Manager — Hybrid (Remote After 90 Days)

Whitley Law Firm Injury Lawyers; Raleigh (NC); Hybride; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision insurance + 1

HSA/FSA/DCA

Company paid Life Insurance and STD

PTO + 12 Holidays + Birthday PTO

401(k) with employer contribution

Résumé du poste

Whitley Law Firm in Raleigh, NC is seeking an experienced Case Manager for the Pre-Litigation team. The role supports bodily injury and property damage claims, managing a large caseload and coordinating with clients and providers.

The ideal candidate has 1–3 years in a personal injury firm, strong MS Office and case management software skills, and a Spanish fluency preference. After a 90-day training period, one remote day is allowed.

Qualifications

• High school diploma required; associate degree preferred.
• 1–3 years of experience in a personal injury law firm as case manager or paralegal.
• Legal experience preferred, ideally handling large caseloads in pre-litigation.
• Proficiency in MS Office, legal research databases, medical lien portals, and case management software (Jove, Filevine).

Responsabilités

• Effectively manage and organize over 120 personal injury cases, while providing comprehensive support to clients navigating bodily injury and property damage claims.
• Maintain active caseloads by conducting monthly client calls to gather treatment updates and address concerns while closely monitoring medical treatment progress.
• Identify and prioritize cases across various stages of the claims process to ensure timely resolution.
• Establish and follow through on insurance claims, ensuring accuracy and adherence to procedures.
• Foster strong relationships with clients, healthcare providers, insurance adjusters, and government officials to facilitate case progress and resolution.
• Identify potential claim issues and collaborate with Pre-Litigation Managers or Attorneys to address them effectively.
• Oversee the preparation and summary of medical records to support case development.
• Compile and submit comprehensive settlement packages (demands) to insurance companies for resolution.

Connaissances

Interpersonal communication

Organization

Attention to detail

Written and verbal communication

Collaboration

Critical thinking

Spanish fluency

Formation

High school diploma

Associate's degree (preferred)

Outils

MS Office Suite

Legal research databases

Medical lien portals

Jove

Filevine

Description du poste

Whitley Law Firm in Raleigh, NC is seeking an experienced Case Manager for the Pre-Litigation team. The role supports bodily injury and property damage claims, managing a large caseload and coordinating with clients and providers.

The ideal candidate has 1–3 years in a personal injury firm, strong MS Office and case management software skills, and a Spanish fluency preference. After a 90-day training period, one remote day is allowed.