Pre-Clinical Care Coordinator - Medical Admin

Rising Medical Solutions; Chicago (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Generous time off

Career growth opportunities

Top Workplace recognition

Job summary

Rising Medical Solutions in Chicago is seeking a Medical Administrative Assistant (pre-clinical coordinator) to join our team in a fast-paced, medically-based concierge service. You will coordinate services, communicate with employers, claimants, clients, and providers, and help injured workers access resources and support.

The role emphasizes time management, attention to detail, and clear communication. Proficiency with MS Word, Outlook, and Excel is expected, along with accurate filing,

Qualifications

• Experience in CNA, Medical Assistant, PT Aide, or related fields.
• Experience with workers' compensation or disability is a plus.
• Strong computer and internet skills using MS Office.
• Ability to read medical reports or willingness to learn terminology.
• Ability to research evidence-based guidelines and follow procedures.
• Customer service mindset and clear written/verbal communication.

Responsibilities

• Manage and assign files and initiate contacts with employers, clients, claimants, and medical providers.
• Set up files in systems and assign to the nurse when applicable.
• Schedule appointments and inform stakeholders of changes or delays.
• Maintain electronic and paper files.
• Obtain authorization for medical release of information when needed.
• Interface with inter-disciplinary providers (PT, diagnostics, psychology, etc.).
• Identify, maintain, and update participating providers.
• Enter activities into databases and systems (Ultimate, Share Point).
• Answer incoming calls and direct appropriately.
• Process documents using computer, copier, and scanner.
• Screen reopened files for duplicates or appeal timing.
• Perform basic invoicing tasks.
• Continually improve skills through training and self-directed learning.
• Adhere to company policies and reporting requirements.

Skills

Time management

Attention to detail

Communication skills

Research guidelines

Teamwork / independent work

Education

Bachelor's or Associate's/Certification with experience

Tools

MS Word

Outlook

Excel

Job description

Rising Medical Solutions in Chicago is seeking a Medical Administrative Assistant (pre-clinical coordinator) to join our team in a fast-paced, medically-based concierge service. You will coordinate services, communicate with employers, claimants, clients, and providers, and help injured workers access resources and support.

The role emphasizes time management, attention to detail, and clear communication. Proficiency with MS Word, Outlook, and Excel is expected, along with accurate filing,