Alliance RV Customer Service Parts Representative

Alliance RV; Elkhart (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

Company Paid Life Insurance

401(k) Match

Job summary

Alliance RV, LLC in Elkhart, IN is seeking a customer service oriented parts specialist to join our growing team. You will provide customers with part numbers and pricing, share ETAs, and collaborate with vendors to set up parts in our system. You’ll assist the service department, communicate with plant buyers and engineers to identify parts, and support day-to-day operations. Prior RV parts experience is a plus; proficiency with Microsoft Office helps you stay organized.

Qualifications

• Prior experience with RV parts is a plus.
• Proficient with Microsoft Office programs.
• Multi-tasking and organizational skills.
• Prior experience with customer service.

Responsibilities

• Provide customers with part numbers and pricing.
• Provide customers with ETA’s for parts orders.
• Communicate with our vendors to identify and set up parts in our system.
• Assist the service department with part information and orders.
• Communicate with plant buyers and engineers to identify parts.
• Additional job responsibility and duties may be assigned or reassigned based on demand.

Skills

RV Parts knowledge

Customer service experience

Multi-tasking

Organizational skills

Tools

Microsoft Office

Job description

Who is Alliance RV, LLC
Alliance RV, LLC is a young, growing manufacturer of recreational vehicles founded by veterans of the RV industry looking for a better way to do business. Why the name Alliance RV - it exemplifies how we partner with our dealer network, retail customers, vendors, employees, and community. Our mission is simple - Do the Right Thing!

Responsibilities

• Provide customers with part numbers and pricing
• Provide customers with ETA’s for parts orders
• Communicate with our vendors to identify and set up parts in our system
• Assist the service department with part information and orders
• Communicate with plant buyers and engineers to identify parts
• Additional job responsibility and dutiesmay be assigned or reassigned based on demand

Qualifications

• Prior experience with RV Parts (not required but a plus)
• Proficient with Microsoft Office programs
• Multi-tasking and organizational skills
• Prior experience with customer service

Benefits

• Employer Sponsored Medical Insurance
• Voluntary Dental
• Voluntary Vision
• Voluntary Life Insurance
• Company Paid Life Insurance
• 401(k) with Employer Match

Thank you for your interest and consideration of a career with Alliance RV, LLC
Alliance RV, LLC is an Equal Employment Opportunity / Affimative Action Employer