Pre-Access Specialist II — Insurance Verification & Scheduling

Phoenix Children's Hospital, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is seeking a Pre Access Specialist II to perform insurance verification, obtain necessary authorizations, and complete pre-registration for scheduled Diagnostic, Surgical, Audiology and Rehabilitation visits.

This role supports accurate financial clearance and patient communication, using EMR tools and payer websites, in a fast-paced environment. Internal candidates only; work schedule is Mon-Fri, Days, 8am-5pm, based in Phoenix.

Qualifications

• Experience with insurance verification and pre-registration processes.
• Strong communication with patients, families, and care teams.

Responsibilities

• Obtains insurance verification and benefits using verification tools or payer websites.
• Obtains necessary authorizations for visits and documents information in EMR.
• Organizes, prioritizes and reviews daily workload to ensure completion.
• Answers telephone and e-mails promptly; maintains positive relationships with patients, guarantors, insurance companies, and staff.
• Participates in hospital educational programs to maintain skills.
• Performs miscellaneous job-related duties as requested.

Job description

Phoenix Children's Hospital, Inc. is seeking a Pre Access Specialist II to perform insurance verification, obtain necessary authorizations, and complete pre-registration for scheduled Diagnostic, Surgical, Audiology and Rehabilitation visits.

This role supports accurate financial clearance and patient communication, using EMR tools and payer websites, in a fast-paced environment. Internal candidates only; work schedule is Mon-Fri, Days, 8am-5pm, based in Phoenix.