Practice Surgical Scheduler- Gastroenterology practice

Concord Hospital; Concord (NH); On-site; USD 38,000 - 60,000; Full time

Job summary

Concord Hospital is seeking a Practice Surgical Scheduler for our Gastroenterology team. The role supports scheduling of surgical procedures, coordinates with facilities, and ensures accurate documentation in the EMR.

A clinical background is preferred, with a Monday–Friday schedule and potential 4-day week after training. Reporting to Practice Manager, this position emphasizes patient interaction, coordination with providers, and adherence to guidelines while maintaining strong relationships

Qualifications

• High school or GED required; associates or nursing degree desirable.
• Graduate of an accredited Medical Assistant program preferred.
• Licensed Nursing Assistant experience considered.
• Military medical training with related experience acceptable.

Responsibilities

• Screen calls and triage patient concerns per guidelines.
• Interview patients and review medications, allergies, and history.
• Enter information into the EMR accurately and timely.
• Schedule and coordinate surgical procedures with facilities.
• Maintain relationships with outside offices and hospital departments.
• Ensure all paperwork and testing are completed per protocol.

Skills

Surgical scheduling

EMR documentation

Patient interviews

Phone triage

Education

High School Diploma or GED

Associate's Degree

Nursing diploma (ADN/BSN)

Medical Assistant program

Licensed Nursing Assistant training

Military medical training

Tools

Cerner

Centricity

GroupWise

Portal

Job description

Practice Surgical Scheduler for our Gastroenterology practice. Clinical background is preferred.Practice hours are Monday through Friday 8am-5pm- after training 4 day work week is an optionSummaryReporting to the Practice Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.EducationHigh school or equivalent (GED). Associates Degree (A.D.)and/or Diploma in Nursing is desirable, but not required.Graduate of an accredited Medical Assistant program preferred. Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.ExperienceMinimum of one year experience as a surgical coordinator, preferably in an acute care/medical surgical setting.With completion of an accredited Medical Assistant program, no experience is required. Licensed Nursing Assistant must have a minimum of one year of healthcare experience. Trained Military Medic must have the equivalent of one year related experience.ResponsibilitiesFollows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.Interviews patients. Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed. Records information in the EMR.Sends bowel prep prescription to pharmacy as needed.Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.Performs job specific requirements and other duties as assigned.Performs other duties as assigned.Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.Interviews and educates patient for surgery.Ensures accuracy of all procedures, paperwork, testing and appointments.Maintains relationships with outside offices, facilities and hospital departments.Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.Know Your Rights: Workplace Discrimination is IllegalApplicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.Physical and Work RequirementsThe physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to perform activities that require fine motor skills. The employee is occasionally required to bend, squat, and walk.Specific vision abilities required by this job include depth perception, far vision, and near vision.The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, and bodily fluids.The noise level in the work environment is usually quiet.