Practice Surgical Scheduler- Gastroenterology practice

Concord Hospital Health System; Concord (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Concord Hospital Health System is seeking a Surgical Scheduler for our Gastroenterology practice. The role focuses on coordinating surgical procedures under physician direction and ensuring accurate documentation in the EMR.

The ideal candidate has a clinical background and experience in surgical coordination, with strong communication skills. Hours are Monday–Friday 8am–5pm, with a potential 4-day week after training.

Qualifications

• High school diploma or GED required; associate degree and/or nursing diploma desirable.
• One year minimum as surgical coordinator preferred in an acute care setting.
• Medical Assistant program completion or Licensed Nursing Assistant experience may suffice.
• Military medical training with related experience counts.

Responsibilities

• Answer calls per practice guidelines and triage patient concerns.
• Interview patients, review meds and allergies, document in EMR.
• Send bowel prep prescriptions to pharmacy as needed.
• Use Cerner, Centricity, GroupWise, and Portal per protocols.
• Schedule and coordinate surgeries with patients and facilities.
• Educate patients for surgery and ensure paperwork accuracy.
• Maintain relationships with outside offices and hospital departments.
• Perform other duties as assigned.

Skills

Surgical coordination

Patient interviewing

EMR documentation

Phone triage

Education

High school diploma or GED

Associates degree

Nursing diploma/desirable

Medical Assistant program

Licensed Nursing Assistant experience

Military medical training

Tools

Cerner

Centricity

GroupWise

Portal

Job description

Practice Surgical Scheduler for our Gastroenterology practice. Clinical background is preferred.
Practice hours are Monday through Friday 8am-5pm- after training 4 day work week is an option
Summary
Reporting to the Practice Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.
Education
High school or equivalent (GED). Associates Degree (A.D.)and/or Diploma in Nursing is desirable, but not required.
Graduate of an accredited Medical Assistant program preferred. Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.
Experience
Minimum of one year experience as a surgical coordinator, preferably in an acute care/medical surgical setting.
With completion of an accredited Medical Assistant program, no experience is required. Licensed Nursing Assistant must have a minimum of one year of healthcare experience. Trained Military Medic must have the equivalent of one year related experience.
Responsibilities

• Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.
• Interviews patients. Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed. Records information in the EMR.
• Sends bowel prep prescription to pharmacy as needed.
• Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
• Performs job specific requirements and other duties as assigned.
• Performs other duties as assigned.
• Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.
• Interviews and educates patient for surgery.
• Ensures accuracy of all procedures, paperwork, testing and appointments.
• Maintains relationships with outside offices, facilities and hospital departments.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
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Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical And Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to perform activities that require fine motor skills. The employee is occasionally required to bend, squat, and walk.
Specific vision abilities required by this job include depth perception, far vision, and near vision.
The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, and bodily fluids.
The noise level in the work environment is usually quiet.