Practice Support Specialist-Surgery Admin

MetroHealth; Cleveland, Northern (OH, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

The MetroHealth System is seeking an Administrative Support professional to enhance operational flow for the main campus and satellite practices, supporting faculty and staff across affiliated centers.

Ideal candidates will have a high school diploma, strong MS Office skills, and excellent writing and interpersonal abilities, with a focus on customer service and teamwork in a hospital setting.

Qualifications

• High school diploma or equivalent required.
• Administrative support experience or duties related to the position.
• Proficient PC skills: Word, Excel, Acrobat, PowerPoint.
• Excellent writing and interpersonal skills.
• Strong customer service and communication abilities.
• Organizational, problem-solving, and teamwork skills.
• Ability to work independently and with diverse groups.

Responsibilities

• Enhances the operational flow of the assigned practice/medical service at the main campus satellites and affiliated community partners.
• Performs a variety of duties to support the department and assigned faculty members.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

Administrative support

Word processing

Excel

PowerPoint

Interpersonal skills

Customer service

Communication

Problem solving

Team collaboration

Independent work

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat

PowerPoint

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 0730-1600,0800-1630,0830-1700

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well‑being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety‑net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Enhances the operational flow of the assigned practice/medical service at the main campus satellites, and affiliated community partners. Performs a variety of duties to support the department and assigned faculty members. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• High school graduate or passage of a high school equivalency exam.
• Administrative support experience or experience performing duties relevant to the position.
• Proficient PC skills with Word, Excel, Acrobat, PowerPoint.
• Excellent writing and interpersonal skills.
• Excellent customer service skills.
• Demonstrated organizational skills, communication skills and problem solving.
• Ability to work independently within a team environment.
• Ability to effectively communicate with a diverse group of individuals.

Preferred

• Related experience in a medical practice.
• Experience working in an educational/medical research setting.
• Medical terminology.
• Medical program coordination experience.
• Bilingual Spanish based on departmental need.

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face‑to‑face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.