Practice Support Specialist-Oral Surgery

MetroHealth; Cleveland, Northern (OH, KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

MetroHealth is seeking an administrative support professional to enhance the smooth operation of our main campus and affiliated partners. The role handles a variety of duties to support department staff and faculty, ensuring excellent customer service and timely communications.

Ideal candidates will have strong writing and interpersonal skills, proficiency with Word/Excel/PowerPoint, and the ability to work both independently and within a team.

Qualifications

• High school graduate or passage of a high school equivalency exam.
• Administrative support experience or experience performing duties relevant to the position.
• Proficient PC skills with Word, Excel, Acrobat, PowerPoint.
• Excellent writing and interpersonal skills.
• Excellent customer service skills.
• Demonstrated organizational skills, communication skills and problem solving.
• Ability to work independently within a team environment.
• Ability to effectively communicate with a diverse group of individuals.

Responsibilities

• Enhances the operational flow of the assigned practice/medical service at the main campus satellites, and affiliated community partners.
• Performs a variety of duties to support the department and assigned faculty members.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

MS Word

Excel

Acrobat

PowerPoint

Writing skills

Interpersonal skills

Customer service

Organizational skills

Independent worker

Diversity communication

Education

HS diploma or GED

Tools

None

Job description

Location:

METROHEALTH MEDICAL CENTER

Biweekly Hours:

80.00

Shift:

8am -5pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Enhances the operational flow of the assigned practice/medical service at the main campus satellites, and affiliated community partners. Performs a variety of duties to support the department and assigned faculty members. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• High school graduate or passage of a high school equivalency exam.
• Administrative support experience or experience performing duties relevant to the position.
• Proficient PC skills with Word, Excel, Acrobat, PowerPoint.
• Excellent writing and interpersonal skills.
• Excellent customer service skills.
• Demonstrated organizational skills, communication skills and problem solving.
• Ability to work independently within a team environment.
• Ability to effectively communicate with a diverse group of individuals.

Preferred

• Related experience in a medical practice.
• Experience working in an educational/medical research setting.
• Medical terminology.
• Medical program coordination experience.
• Bilingual Spanish based on departmental need.

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.