Practice Supervisor - Urology Clinic

Foundation Health Partners; Fairbanks (AK); On-site; USD 59,000 - 93,000; Full time

Job summary

Foundation Health Partners in Fairbanks, AK seeks a Practice Supervisor to oversee day-to-day operations of the urology clinic, manage non-physician staff, and ensure efficient service delivery and patient satisfaction.

You will lead staff scheduling, training, and workflow optimization, maintain compliance, and coordinate resources to support safe, quality patient care in a busy medical group.

Qualifications

• Requires literacy, communication and math skills.
• Associate’s Degree required.
• Certification as Medical Assistant, Nursing Assistant or current LPN license may be required.
• At least two years in a physician's office or medical environment with strong organizational skills.

Responsibilities

• Supervises day-to-day activities of non-physician staff to maintain productivity.
• Selects, trains, coaches, motivates, and evaluates staff performance.
• Manages staff scheduling to ensure proper deployment across offices.
• Ensures efficient use of resources, equipment and supplies.
• Coordinates staffing and workflow to meet patient care needs.
• Acts as liaison between staff and physicians to ensure quality patient care.

Skills

Literacy

Communication

Math skills

Education

Associate’s Degree

Bachelor's degree (preferred)

Medical Assistant/Nursing Assistant/LPN certification (preferred)

Job description

Overview

Join our Urology Team as a Practice Supervisor and play a pivotal role in our mission to deliver exceptional care and support to our clients. We are seeking a dedicated and experienced professional who can oversee and enhance the day‑to‑day operations of our practice, ensuring high standards of service delivery and client satisfaction. If you have a passion for healthcare excellence and proven leadership skills, we invite you to apply and contribute to our commitment to making a positive impact in the lives of those we serve.

This position works to ensure the efficient and effective operation of the assigned department, including day-to-day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care.

Pay & Benefits

• Compensation: $28.47 to $44.49 hourly wage based on experience and education
• Additional Pay: Shift Differential, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
• Schedule: Full-time, Exempt 40 hours per week, 5x8 hour day shifts, Monday through Friday

Responsibilities

• Supervises the day to day activities of non-physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.
• Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Schedules non physician staff ensuring that staff is appropriately deployed among offices.
• Ensures effective use of resources, equipment and supplies. Identifies and adjusts staffing levels needed to meet changing workload projections and provide safe, quality patient care. Ensures smooth and efficient patient care management.
• Functions as a liaison between non physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for providing quality patient care and patient information as needed.
• Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
• Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources. Resolves problems relating to the facility on a day-to-day basis. Ensures all areas are appropriately stocked and supplies are readily accessible.
• Supports change and participates in the development, interpretation, implementation and evaluation of process improvement and quality management activities. Works with staff to make necessary changes.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE:

The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

Qualifications

Requires a level of literacy, communication and math skills as normally demonstrated at the level of an

Associate’s Degree.

Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.

Requires a level of knowledge and ability normally demonstrated by at least two years of experience in a physician's office or medical environment. Requires excellent communication and organizational skills.

PREFERRED QUALIFICATIONS

Bachelor's degree preferred.

Additional related education and/or experience preferred.