Patient Services Supervisor- West

minnesotaurology; Coon Rapids (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Vacation

Snack/Drink Room

Long term disability

short time disability

free parking

Job summary

Minnesota Urology in Minnesota is seeking a Full-Time Patient Services Supervisor for the Metro Division West Region. This onsite role leads a dedicated team to deliver compassionate, patient-centered care and improve scheduling and coordination across multiple locations.

You’ll work with Clinical Services supervisors, manage staff, and serve as an expert resource for Practice Management and EMR systems. The role offers a competitive salary range, a comprehensive benefits package, and a

Qualifications

• Minimum five years of clinic experience; specialty practice preferred.
• Three+ years of staff supervision including scheduling, performance management and training.
• Healthcare management certification or related experience in healthcare management.
• Bachelor's Degree in a healthcare-related field preferred.

Responsibilities

• Organize and coordinate patient services staff and resources to improve efficiency and effectiveness in care delivery.
• Collaborate with Clinical Services supervisors and managers to ensure a consistent, positive patient experience across locations.
• Serve as an expert resource for Practice Management and EMR software to ensure mastery of essential tools.

Skills

Staff supervision

Scheduling

Performance management

Training

Customer service focus

Education

Bachelor's Degree in healthcare-related field

Healthcare management certification

Tools

Microsoft Office (Excel, Word, Outlook, PowerPoint)

Electronic Medical Record (EMR) systems

Job description

Join our dynamic team at Minnesota Urology. as a Full-Time Patient Services Supervisor in our Metro Division Team in the West Region! This onsite position offers an incredible opportunity to make a significant impact on patient care while leading a dedicated team.

You will play a crucial role in enhancing customer experiences and solving problems with empathy, ensuring every patient feels valued and supported. With an annual salary ranging from $59,904 to $74,880, this role not only provides competitive pay but also invites you to contribute to a culture focused on professionalism and customer-centric service. Your leadership will directly affect patient outcomes, making your work rewarding and meaningful.

This is your chance to elevate healthcare services while thriving in a collaborative and supportive environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Vacation, Snack/Drink Room, Long term disability, short time disability, life insurance, and free parking. Be part of a mission-driven team that values your commitment to excellence!

Your role as a Patient Services Supervisor

As a Patient Services Supervisor at Minnesota Urology, you will be at the forefront of delivering optimal, compassionate, and patient-centered care. Your primary responsibility will involve organizing and coordinating our dedicated patient services staff and resources to enhance efficiency and effectiveness in care delivery. Collaborating closely with Clinical Services supervisors and managers, you will help create a consistent, positive experience for patients across all our locations. Additionally, you will serve as an expert resource for Practice Management and EHR software, ensuring mastery of these essential tools.

During peak times, your ability to assist with scheduling will be invaluable, reinforcing our commitment to seamless patient care. This role promises both a dynamic work environment and the opportunity to make a tangible difference in the lives of our patients.

What matters most

To thrive as a Patient Services Supervisor at Minnesota Urology, candidates should possess a robust combination of skills and experience. A minimum of five years in a clinical setting, with a preference for specialty practice, is essential. Ideal applicants will have at least three years of experience in staff supervision, covering vital areas such as scheduling, performance management, and training.

Multi-clinic supervisory experience will be advantageous. A background in healthcare management, along with a relevant certification, will strengthen your candidacy. A Bachelor's Degree in a healthcare-related field is preferred.

Proficiency in Microsoft Office programs-Excel, Word, Outlook, and PowerPoint-is crucial, as well as the ability to navigate electronic medical record systems effectively. Familiarity with quality control measures and the capacity to implement and achieve goals will further enhance your success in this role, ensuring a top-tier patient experience across our clinics.

Knowledge and skills required for the position are:

• Minimum of five years clinic experience; specialty practice preferred.
• Three or more years staff supervision including scheduling, performance management and training required. Multi-clinic supervisory experience a plus.
• Healthcare related certification or demonstrated successful history of related experience in healthcare management.
• Bachelor's Degree in a healthcare related field preferred.

Will you join our team?