Practice Specialist

Southcoast Health System, Inc.; Dartmouth (MA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

Tuition assistance / loan forgiveness

Job summary

Southcoast Health System, Inc. is seeking a Practice Specialist for the Dartmouth, MA location. The role supports ambulatory operations, including scheduling, registration, referrals and authorizations, under the Practice Administrator/Manager.

40 hours per week, day shift 8:00am–4:30pm, on-site at Surgery in Dartmouth. Ideal candidates have a high school diploma, 1–3 years in a medical office, and some supervisory experience.

Qualifications

• High School diploma is required; Associates degree preferred.
• 1+ year of experience in a medical office setting or similar environment.
• Supervisory/leadership experience in ambulatory settings is preferred (1–3 years).
• Strong customer service, multitasking and leadership skills.
• Proficiency with Microsoft Office and prior EHR experience required; EPIC experience preferred.

Responsibilities

• Oversee daily ambulatory practice operations and support staff.
• Handle appointment scheduling, registration, referrals, authorizations and staff assignments.
• Manage multiple priorities while delivering excellent customer service.
• Support practice administrator/manager in daily workflows and process improvements.

Skills

Customer service

Leadership

Time management

Communication

Education

High School diploma required

Associate degree preferred

Tools

EPIC

Microsoft Office

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Practice Specialist

Hours: 40hrs

Shift: Day shift, 8:00am - 4:30pm

Location: Surgery - Dartmouth, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Administrator/Practice Manager or designee. Perform a variety of office, clerical and other related duties within the assigned practice. Responsibility for oversight and facilitation of daily operations of the ambulatory practice. Duties include, but are not limited to appointment scheduling, registration, referral management, authorization and staff assignments.

Qualifications

• High School diploma is required. Associates degree is preferred.

• One to three years of experience in a medical office practice is required.

• At least one year and up to three years of supervisory/leadership experience in an ambulatory setting is preferred.

• Proven ability to manage multiple priorities, provide strong customer service and demonstrate leadership skills is required.

• Computer skills including but not limited to Microsoft Office and previous Electronic Health Record (EHR) experience is required.

• EPIC experience is preferred.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $23.38 - USD $39.32 /Hr.