Practice Secretary-3

NeighborHealth; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

NeighborHealth in Boston, MA is seeking a Practice Secretary to support front desk operations in the South End Washington Primary Care department. The role greets patients, schedules appointments, handles check-in/out, and coordinates records with staff. Strong customer service and computer skills are essential.

The ideal candidate has a High School diploma, at least one year in a medical office, and bilingual Spanish abilities to assist our diverse patient population.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in a medical office setting preferred.
• Demonstrated personal computer skills in a Windows environment required.
• Medical Terminology preferred.

Responsibilities

• Greet patients and maintain a professional, welcoming front-desk environment.
• Schedule, cancel and confirm appointments; manage records in the system.
• Check patients in/out and review follow-up instructions as needed.
• Coordinate with staff to ensure smooth clinic operations and patient flow.

Skills

Windows

Bilingual Spanish

Education

High School Diploma or GED

Tools

MS Windows

Job description

## Practice Secretary-3Applyremote type: Onsitelocations: 1601 Washington Streettime type: Full timeposted on: Posted 3 Days Agojob requisition id: R0007343**Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!**Current Employees of** **NeighborHealth**- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.**Time Type:**Full time**Department:**South End Washington Primary Care**All Locations:**1601 Washington Street**Position Summary:**A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.Essential Duties and Responsibilities:* Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.* Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.* Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.* Responsible for early am chart preparation and other opening/closing procedures.* Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.Qualifications and Requirements:* High School Diploma or GED* At least one year in a medical office setting* Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred* Bilingual Spanish skills requiredCompensation Range: $20/hr up to $30/hr based on relevant experience**EEO & Accommodation Statement:**NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request**Federal Trade Commission Statement:** According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.**E-Verify Program Participation Statement:**NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.