Practice Secretary-3

NeighborHealth; Charleston (WV); On-site; USD 28,000 - 41,000; Full time

Job summary

NeighborHealth in Boston seeks a Practice Secretary to support the South End Washington Primary Care department. The role greets patients, screens walk-ins, and manages opening/closing duties, using the computer to schedule, cancel, and confirm appointments.

Candidates should have a High School Diploma or GED, at least one year in a medical office, basic Windows PC skills, and bilingual Spanish. Compensation ranges from $20 to $30 per hour based on experience.

Qualifications

• Bilingual Spanish required.
• Windows PC skills required (basic).
• Medical terminology knowledge preferred.

Responsibilities

• Greet patients and screen walk-ins; provide courteous, professional service.
• Schedule, cancel and confirm appointments using the computer; manage After Visit Summary printing.
• Assist with opening/closing procedures and daily chart preparation.

Skills

Bilingual Spanish

Windows PC skills

Medical terminology

Education

High School Diploma or GED

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you’re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Time Type

Full time

Department

South End Washington Primary Care

All Locations

1601 Washington Street

Position Summary

A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.

Essential Duties and Responsibilities

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
• Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.
• Responsible for early am chart preparation and other opening/closing procedures.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.

Qualifications and Requirements

• High School Diploma or GED
• At least one year in a medical office setting
• Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
• Bilingual Spanish skills required

Compensation Range: $20/hr up to $30/hr based on relevant experience

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmativeaction employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.